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Director of Customer Success — Biopharma AI

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Prudentia Sciences
Full Time position
Listed on 2026-02-24
Job specializations:
  • Sales
    Director of Sales, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Director of Customer Success — Biopharma AI Growth
A leading biopharma technology company in Cambridge, MA, seeks a Director of Customer Success to manage strategic relationships with biopharma customers. This high-impact role involves driving platform adoption and measurable outcomes. Candidates should bring over 8 years of experience in customer success within the pharmaceutical or biotech sectors, along with strong technical skills. The position emphasizes growth, customer engagement, and commercial strategy, requiring exceptional communication and strategic planning abilities.
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