Key Account Manager

Key Account Manager - Protein Crystallography – North America

Reside in the Boston Metro Area.

Direct Hire position with FORMULATRIX. Impact Bio has partnered with FORMULATRIX to support staffing needs in identifying a Key Account Manager (KAM). With US Headquarters in Bedford, MA, the KAM will be onsite as needed to interact with clients, product managers, and have hands‑on access to equipment. Diversity of thought and opinion is very important at FORMULATRIX and their free‑thinking corporate culture is a critical factor in successfully conceptualizing and implementing new products.

The size of their operation allows employees to have a strong sense of individual accomplishment while working in a team environment.

The KAM will cover North America and Canada, representing FORMULATRIX’s Protein Crystallography equipment and software. This position requires a hands‑on, organized, and detail‑oriented person able to work in a fast‑paced environment. The candidate should be comfortable making cold calls, learning the customer’s needs and presenting FORMULATRIX solutions.

• Effectively identify prospective customers through cold‑calling, emails, and lead generation, to promote FORMULATRIX’s Protein Crystallography equipment and software to schedule and provide quotations, negotiate pricing, follow‑up with purchasing, and transition the post‑sales installation to the support team.
• Establish and build customer relationships within academic research and pharmaceutical companies to support growth and expand business within your assigned territory.
• Quickly learn the FORMULATRIX technical product portfolio and conduct compelling presentations to prospects.
• Conduct interactions with internal and external customers with a high level of integrity to ensure FORMULATRIX maintains its reputation as a market leader for products and customer service.

• Bachelor’s degree in Life Sciences, Chemistry, Biology or Technology required (master’s degree preferred)
• 2-3 years of successful selling into the life science industry or other related industry and/ or hands‑on experience in structural biology, or proteomics required
• Strong commercial business acumen
• Excellent communication skills both verbal and written, comfortable and successful cold calling to reach out to prospective clients
• Strong presentation, negotiation and closing skills
• Excellent prioritization and time management skills
• Proven ability to utilize technology savviness to quickly learn technical products and convey complex information in a persuasive, comprehensible manner
• Self‑motivated and proactive individual with high initiative and follow‑up
• The ability to think strategically and problem‑solve creatively
• Strong computer skills
• Able to travel as necessary to meet customers, perform demonstrations of our equipment and attend trade shows. Estimated overnight travel 30%.
• Must possess a valid driver’s license and maintain an acceptable driving record

FORMULATRIX® was established in 2002 to provide protein crystallization automation solutions. Since then, we’ve started developing other laboratory automation solutions including the next generation of liquid handlers using microfluidic technology. Headquarters in Bedford, Massachusetts, we supply software and robotic automation solutions to leading pharmaceutical companies and academic research institutions around the world. Our team works tirelessly to provide the best products in the industry with support that is second to none.

We are committed to researchers, their labs, and to the scientific discoveries that will improve the lives of generations to come.

Compensation plan includes salary and bonus commensurate to experience, mileage reimbursement, 401(k) plan and a full benefits package.

FORMULATRIX is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.