Senior Inside Account Manager – Sitefinity

• Achieve and exceed quarterly and annual bookings targets
• Drive net-new customer acquisition opportunities across North America
• Develop and execute territory and account plans aligned to business objectives
• Build and maintain a robust pipeline through outbound prospecting, partner engagement, marketing campaigns, referrals, and customer expansion opportunities
• Manage all sales activities within Salesforce and maintain forecast accuracy
• Execute tiered account management and customer engagement programs
• Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers
• Develop executive relationships with key stakeholders and decision-makers
• Create account growth plans focused on increasing customer lifetime value
• Partner with Customer Success to improve customer adoption and retention
• Lead discovery conversations to understand customer objectives, challenges, and digital transformation initiatives
• Qualify opportunities using MEDDIC/MEDDPICC methodologies
• Position Sitefinity's value proposition against customer business goals
• Deliver compelling business cases and ROI narratives
• Navigate complex multi-stakeholder sales cycles
• Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and technical evaluations
• Partner with Marketing on demand generation initiatives and events
• Collaborate with Customer Success and Professional Services to ensure successful customer outcomes
• Engage with channel partners, agencies, and system integrators to drive joint opportunities

• 3-7+ years of quota-carrying software sales experience
• Proven track record of exceeding revenue targets
• Experience selling SaaS, CMS, DXP, Mar Tech, eCommerce, Digital Experience, or related enterprise software solutions
• Strong prospecting and pipeline generation skills
• Experience managing opportunities through complex sales cycles
• Ability to engage executive-level stakeholders
• Excellent presentation, negotiation, and communication skills
• Experience using Salesforce CRM and sales engagement platforms
• Additionally, it would be beneficial if you have:
• Experience selling Content Management Systems (CMS) or Digital Experience Platforms (DXP)
• Familiarity with digital transformation initiatives and marketing technology stacks
• Experience selling into financial services, credit unions, manufacturing, healthcare, public sector, or enterprise organizations
• Understanding of web content management, personalization, customer journeys, digital commerce, or omnichannel experience strategies
• MEDDPICC, MEDDIC, Challenger, or similar sales methodology experience

Demonstrates expertise in driving customer acquisition and managing complex sales cycles, with a strong focus on exceeding revenue targets and building executive relationships. Proficient in utilizing Salesforce CRM and sales methodologies to enhance customer engagement and retention.

• Quota-Carrying Software Sales Experience
• SaaS Sales Expertise
• Salesforce CRM Proficiency
• MEDDPICC/MEDDIC Methodology Experience
• Strong Prospecting and Pipeline Generation Skills

• Sales Strategy Development
• Account Management
• Customer Engagement Programs
• Revenue Target Achievement
• Digital Transformation Initiatives
• Business Case Development
• Negotiation Skills
• Presentation Skills
• Sales Cycle Management
• Upsell and Cross-Sell Strategies

• Excellent Communication Skills
• Relationship Building
• Collaboration
• Problem-Solving
• Negotiation

• SaaS
• CMS
• DXP
• Mar Tech
• ECommerce
• Digital Experience
• Financial Services
• Healthcare
• Public Sector
• Omnichannel Experience Strategies

• Salesforce
• Sales Engagement Platforms
• Marketing Technology Stacks
• Digital Experience Platforms
• Content Management Systems