Parts Call Center Salesperson

• Location 15 Sharpners Pond Rd,North Andover, MA, 01845,United States
• Base Pay $25.00 - $30.00 / Hour
• Job Category Sales, Heavy duty parts, Trucking
• Employee Type FT Non-Exempt

Kenworth Northeast is an independently owned truck dealership supplying the northeast region with The World’s Best® heavy and medium duty trucks and parts. For more than a decade, Kenworth Northeast has operated Full-Service Dealerships providing best-in-class service and parts to the World’s Best customers. We are entering an exciting period of growth and looking for people who share our passion for excellence and our vision for the future.

Kenworth Northeast is currently looking for an experienced Parts Call Center Sales Person
to work at the Middleton, MA location. The Parts Call Center Sales Person will be responsible for assisting all customers and mechanics in securing needed parts and supplies. They will also be accountable for achieving the monthly sales and gross profit forecasts, and for seeking and soliciting parts sales.

* Starting pay range is $25-30/hour
*

• Works with customers and mechanics to fill parts requirements.
• Prepares invoices for all over the counter sales, and house requisitions for all parts that are issued to the shops.
• Assists in maintaining stock levels, receiving and shipping parts, and in issuing local purchase orders.
• Works with outside sales force to fill the customer’s parts requirements in order to obtain maximum customer satisfaction.
• Maintains a neat and clean appearance in the customer parts area and parts warehouse.
• Updates and maintains master parts and price books.
• Enters all lost sales into the inventory system so that proper inventory items and levels can be maintained.
• Prepares information for the Parts Manager on parts which may be required for inventory.
• Operates a terminal console and other equipment in fulfilling duties.
• Performs other duties as assigned by supervisor.

• One year heavy duty or automotive parts related experience required
• Excellent verbal and written communication skills
• Experience dealing with the public in sales/service capacity
• Requires ability to lift 50 lbs. or more

At Kenworth Northeast, our mission to provide an exceptional customer experience starts with you! That is why we offer a comprehensive benefits package that goes above and beyond for our dedicated employees. We recognize that the success of our company depends on the success of the individual, as well as the team. Here is what you can expect from us:

• 4 medical plan options; employer subsidized
• Dental and vision
• Short term & long term disability; group insurance rates
• Health Savings Account with company contribution
• Fidelity 401k plan with company match
• Flexible Paid Time Off
• Six paid holidays observed per year
• Employee Assistance Program
• Paid training and opportunities for growth and development
• Annual subsidized safety shoe program

Kenworth Northeast is an Equal Opportunity Employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.