Business Development Manager III

Business Development Manager III

Officer Management Arlington, MA, US

Salary Range: $92,000.00 To $ Annually

Actual compensation for this role is commensurate with experience, skill set, and other qualifications.

East Cambridge Savings Bank’s Retail Division is actively recruiting for a Business Development Manager II / Business Development Manager III.

Under the general direction of the Senior Vice President
- Retail Officer, the candidate organizes, coordinates and directs Banking Center operations; under the general direction of the Vice President – Senior Retail Business Development & Sales Administrator manages attainment of production goals, develops and expands business banking services, and cultivates a customer‑centric retail environment in accordance with established Bank policies, procedures and strategic goals.

• Bachelor’s degree or related knowledge/skills gained through experience and at least 3 years of management experience in a branch banking environment.
• At least 5 years of business development experience in a retail banking environment, including demonstrated ability to meet business development goals, monitoring staff on business development efforts, and developing and expanding lending and deposit relationships with small businesses in the community.
• Proficient with digital banking products.
• Excellent customer service, organizational, verbal and written communication skills, and problem‑solving skills required, as well as being a self‑starter with the ability to work independently.
• Knowledge of retail banking compliance, as well as experience with preparing/maintaining budgets required.
• Able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.
• Able to travel to various locations to meet the needs of the customer / organization.

• Plans, coordinates and directs the daily activities of a Banking Center. Ensures the efficient, effective and courteous delivery of customer services by assigned staff. Conducts periodic performance reviews, provides counsel, training, and development as needed. Makes hiring, salary and promotional recommendations. Provides direction and guidance to assigned staff and ensures proper training. Assists subordinates with complex transactions and various Banking Center issues.
  
  Conducts periodic staff meetings.
• Develops Banking Center business development strategic plan including both direct business development and referral activities. Formalizes and implements sales strategies and marketing approaches based on internal and external forecasts and market trends. Leads business development strategy and planning efforts and creates business development and promotional efforts in order to meet production goals. Strategizes with team to assess market position and competition opportunities.
  
  Monitors plan to ensure completion of goals and objectives.
• Responsible for initial client relationships and follow up with new prospects. Calls on businesses to develop or deepen existing account relationships, grows all lines of business, and promotes the Bank’s services within the community.
• Responsible for developing business banking strategies in order to sell ECSB products and services to prospective clients. Analyzes customer’s financial statements, obtains necessary information to understand the business, conducts a needs analysis and makes appropriate recommendation for products and services on an ongoing basis. Meets established sales goals and objectives.
• Responsible for selling and originating mortgage/HELOC and consumer loans to achieve established production goals for the Banking Center. Assists loan applicants with questions and follow up research as needed. Approves and closes loans within established limitations.
• Makes business development calls, at customer or Banking Center locations, on both current and prospective small business and retail customers at customer’s location or at any Banking Center location as needed. Compiles necessary data and information for financial analysis. Reviews loan and deposit account services and recommends services to meet customer…