Lab Operations Assistant​/Associate, Cambridge

Founded in the heart of Kendall Square in 2013, Lab Central is a network of shared laboratory spaces and scientific communities that serve as a launchpad for high-potential life-sciences and biotech start-ups. We deliver first-class facility and operational support, skilled laboratory personnel, and an expansive events program designed to add value to the community and promote connectivity ‑ as well as the other critical services and support that early-stage companies need to begin start-up operations.

Lab Central is looking for a Lab Operations Assistant/Associate to join our Lab Central 238 Main Street location in Cambridge, reporting directly to the Associate Manager , Lab Operations. You’ll thrive in this role if you have a genuine curiosity about science and hands‑on experience in a laboratory , healthcare, or pharmacy setting. We’re seeking a self‑starter who will help to maintain the high performing standards of our lab spaces and equipment, and someone who will be the person whom our resident scientists can go to when they need assistance .

• Provide top-notch customer service, ensuring residents have a positiveandproductive experience at Lab Central.
• Collaborate withfellow members ofthe
  
  Lab Operation steam tomaintainshared laboratory spaces(equipment oversight, consumable stocking, general lab upkeep), troubleshoot issues with equipment (e.g.incubator, centrifuge, cold storage, microscope, autoclave, and glass washer).
• Lead lab startup and/orshutdown with support from the Lab Operations team.
• Work collaboratively to prepare lab spacesfor new occupancy.
• Advise and instruct residents onproperequipment usageand lab safety.
• Serve as a liaison between residents, vendors, and internal teams to ensure prompt feedback and resolution of concerns.
• Assistin creating and refining standard operating procedures for the labs.
• Participate in an on-call rotation to address urgent lab-related issues outside normal business hours.
• Engage in activities and events that support
  
  LabCentral’smission and foster community.
• Support other Lab Central functions as needed

Depending on skills and experience, candidates may be considered at the Assistant or Associate level.

• 0-2 years of practical hands-on experience in a laboratory setting.
• Familiarity and ease working withinBSL1/BSL2 lab environment.
• Willingness to learn andengage with awide variety of lab equipment.
• Proficient in Microsoft Suite, email,and other common computing tools.
• Ability to work onsite at our location in Cambridge, MA.
• Strong time management, organizational, multitasking, and decision-making skills.
• Excellent communication and customer service skills, essential for building relationships with residents and vendors.

• Dive into the daily operations of the labs, gaining hands‑on experience with equipment maintenance and troubleshooting.
• Complete all relevant training on lab processes and systems, including HAZWOPER,DOTand RCRA certificationtrainings.
• Engage with the Lab Central community and its residents, learning how to best support their research needs.
• Offer feedback on process improvements as you familiarize yourself with our systems.
• Continue to develop your own skill set and define goals for ongoing professional growth.

• Fully onsite during regular business hours
• Ability to sit forlong periods, ability to move around an officeand labenvironment, and ability to communicate information and ideas so others will understand
• Ability to lift and carry a minimum of 25 pounds

• Fully Covered Medical,Dentaland Vision Premiums: We have you and your dependents covered, including deductible costs.
• Long and Short-Term Disability & Life Insurance: Life can be unexpected;we’vegot your back.
• Flexible Vacation: Enjoy the flexibility to take the time you need.
• Three Months Fully Paid Parental Leave: We’llhelp support you duringlife'simportant moments.
• 401K Match Up to 6% with Immediate Vestment: Know your future is secure with our 401K match.
• Transportation Reimbursements: We'llcover commuting costs for a parking pass, MBTA, or bike…