Security and Safety - Bowery Presents MA | Sinclair, Royale, Roadrunner, Suffolk Downs

AEG Worldwide

AEG Worldwide is the world's leading sports and live entertainment company with operations in the following business segments:

• AEG Presents
  , one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world‑renowned festivals.
• AEG Sports
  , the world's largest operator of sports franchises and high‑profile sporting events.
• AEG Global Partnerships
  , which supports each of AEG's divisions through worldwide sales and servicing of sponsor ships including naming rights, premium seating and other strategic partnerships.
• AEG Real Estate
  , which develops major sports and entertainment districts worldwide.

With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms, and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

• Security Officer
• Security Supervisor
• Security Manager
• Fire Safety Officer

Summary

The Security Officer will maintain the safety of all employees, guests and clients at shows, events, festivals, tours and venues through constant patrol, observation and documentation. The position is the first point of contact for all security‑related issues and will control the diffusion of incidents at the event. The Security Officer will also assist with customer service requests.

Primary Responsibilities

• Monitor assigned area of venue on foot; observe, report and control ongoing activity, keeping track of unusual occurrences.
• Assist with the ejection or control of unruly, disruptive, intoxicated guests.
• Monitor entry and access points; ensure all guests and employees have appropriate access to each area.
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption or injury.
• Respond immediately to fire control center to locate, acknowledge and silence alarms; check signal area, report and reset alarm; enact fire safety/evacuations when necessary.
• Observe and document all medical situations, request EMT/medical personnel, assist with minor first aid, and coordinate transportation for families of affected individuals when necessary.
• Assist with all customer service needs before, during and after each show, including directions, instructions, information, escorts and medical assistance.
• Screen and confirm all employees, vendors, delivery personnel, guests and artists entering the venue to ensure appropriate access; review and verify documentation.
• Log all activity, movement and repairs in appropriate logs ensuring all incidents are accurately documented.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of related work experience.
• Strong interpersonal, verbal and written communication skills.
• Expert organizational, leadership and time‑management skills.
• Ability to qualify for and be issued a security officer license.
• Ability to obtain and maintain a Guard Card.
• CPR and AED certification.
• Knowledge of rules and regulations with good understanding of right and wrong.
• Ability to stand for long periods of time.
• Willingness to work long hours including nights, weekends and some holidays.
• Knowledge of music industry and live events preferred.

Summary

The Security Supervisor will protect the safety and security of AEG Presents' guests, employees, clients and assets. This position will monitor and record activity on venue security cameras and by guests, employees and clients at the event, ensuring that any potential threat is diffused and safety is maintained for all parties.

Primary Responsibilities

• Monitor and record activity on venue security cameras.
• Ensure all cameras are working properly and unobstructed.
• Monitor guests, visitors and workers to anticipate potential threats to property, employees, guests or clients.
• Maintain daily activity log with information reported by security team members.
• Record equipment repairs, guest incidents and near‑miss situations.
• Actively…