Events Security & Safety Lead

AEG Worldwide is a leading sports and live entertainment company offering a range of security roles for events, venues, and festivals.

The Security Officer will maintain the safety of all employees, guests and clients at shows, events, festivals, tours, and venues through patrol, observation and documentation. The Officer is the first point of contact for security related issues and controls incident diffusion.

• Monitor assigned area of venue on foot. Observe, report, and control ongoing activity keeping track of unusual occurrences. Assist with the ejection or control of unruly, disruptive, intoxicated guests.
• Monitor entry and access point for the venue. Ensure all guests and employees have appropriate access to be in each specific area.
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.
• Respond immediately to fire control center to locate, acknowledge and silence alarm. Check signal area, report and reset alarm. Enact fire safety/evacuations when necessary.
• Respond, observe and document all medical situations and request EMT/medical personnel. Assist with minor first aid situations. Coordinate transportation for friends and family of afflicted when necessary.
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical.
• Screen and confirm all employees, vendors, delivery personnel, guests and artists entering venue to ensure appropriate access. Review and verity documentation to ensure validity.
• Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented.

• A minimum education level of:
  High School Diploma or its equivalency.
• 1 – 2 years of related work experience.
• Strong interpersonal, verbal and written communication skills.
• Expert organizational, leadership and time management skills.
• Ability to qualify and be issued a security officer license.
• Ability to obtain and maintain a Guard Card.
• CPR and AED certification.
• Knowledge of rules and regulations with good understanding of right and wrong.
• Must be able to stand for long periods of time.
• Must be able to work long hours including nights, weekends and some holidays.
• Knowledge of music industry and live events preferred.

The Security Supervisor will protect the safety and security of AEG Presents’ guests, employees, clients and assets. The Supervisor monitors and records activity on venue security cameras and ensures potential threats are diffused.

• Monitor and record activity on venue security cameras.
• Ensure that all cameras are working properly and unobstructed.
• Monitor guests, visitors and workers to anticipate any potential threat to AEG Presents property, employees, guests or clients.
• Maintain Daily Activity Log with information reported by security team members.
• Record equipment repairs, guest incidents and near miss situations.
• Actively patrol building to ensure venue doors are secured and there aren’t any pressing security issues.
• Prepare and maintain daily log sheets for team radios and key cards for team.
• Prepare non-show deployment.
• Obtain pertinent information from previous shift to anticipate needs of current shift.
• Maintain fire control system to ensure system is in proper working order.
• Activate system during shows/events and inactive when venue is dark.
• Monitor housekeeping activity, unlock and open doors, and provide escorts for housekeeping when necessary.
• Issue daily credentials for employees, workers and visitors when necessary.
• Maintain visitors log, ensuring guests sign in and out.
• Optionally assist with group tours, delivery check-in and delivery logged.
• Oversee and manage staff including hiring, scheduling, timecard management and terminations.

• A minimum education level of:
  High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred).
• 3-5 years of related work experience.
• Law enforcement or security experience.
• Strong interpersonal, verbal and written communication skills.
• Expert organizational, leadership and time management skills.
• Must be able to stand for long periods of time.
• Must be able to work…