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Global Security Operations Center - Manager

Job in Cambridge, Middlesex County, Massachusetts, 02141, USA
Listing for: Securitas
Full Time position
Listed on 2026-06-27
Job specializations:
  • Security
    IT Specialist
  • Management
    IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 USD Yearly USD 90000.00 YEAR
Job Description & How to Apply Below
Position: Global Security Operations Center - Manager ($90,000/year)

Global Security Operations Manager

The GSOC Manager is responsible for leading, developing, and managing a 24/7 Global Security Operations Center supporting a multinational corporation. Reporting directly to the Director of Security, this role partners closely with the Global Security Manager to oversee staffing, operational readiness, incident response, intelligence coordination, and continuous improvement initiatives across all GSOC shifts. The GSOC Manager serves as the operational leader of the GSOC, ensuring effective monitoring of global operations, rapid incident response, accurate situational awareness, and professional stakeholder communications.

This individual is expected to lead personnel development, maintain operational standards, and ensure the GSOC remains aligned with enterprise security, business continuity, and crisis management objectives.

Essential Functions:

  • GSOC Operations & Personnel Leadership
  • Global Operations & Situational Awareness
  • Incident Management & Crisis Response
  • SOPs, Playbooks & Operational Standards
  • Alarm Monitoring & Response Oversight
  • GSOC Technology & Systems Management
  • Metrics, Reporting & Continuous Improvement
  • Stakeholder Coordination & Communications
  • Business Continuity, Travel Risk & Compliance
  • Training, Exercises & Readiness

Minimum Qualifications:

  • Education & Experience
  • Required Skills
  • Preferred Systems Experience

Typical Deliverables:

  • Monthly GSOC Operations Updates
  • Company Operations Trackers
  • Travel Operations Trackers
  • Incident Reports
  • Alarm Reports
  • SOP & Playbook Development
  • Executive Situational Awareness Updates
  • Crisis & Incident Documentation
  • KPI / SLA Performance Reporting

Work Environment:

  • 24/7 operational environment requiring flexibility for after-hours support, weekends, holidays, and crisis response.
  • High-visibility operational leadership role supporting global operations.
  • Fast-paced environment requiring sound judgment, professionalism, and operational discipline.

Ideal Candidate Profile:

The ideal candidate is a highly organized operational leader capable of managing personnel, systems, and incident response functions within a multinational corporate environment. They should possess strong leadership abilities, sound operational judgment, and the ability to balance strategic oversight with day-to-day operational execution in a dynamic global security environment.

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

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