Lead Security Officer

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The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary This is a full-time position working M-F from 3-11pm.

Ideal Candidate:

Healthcare security experience

Supervisory experience

Benefits Include:

- Health coverage starts on day 1 - no waiting period!

Weekly pay Generous paid time off policy

Summary

Enforces organizational regulations, provides a safe and secure environment for patients, visitors and employees by enforcing security regulations and by continuously watching for and timely reporting potential safety hazards and unusual occurrences through patrol of assigned areas. Investigates complaints or potential criminal conduct; assists in restraining patients as necessary; provides protective services. Under the authority of a special state police license, responsible for the arrest of criminal suspects.

Does this position require Patient Care?

Yes Essential Functions Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. Maintains strict confidentially at all times.

Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.

Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.

Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.

Performs as Dispatcher utilizing integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance

Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients

Qualifications Education Bachelor 's Degree Criminal Justice preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - preferred

Experience

Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred

Knowledge,

Skills and Abilities

Strong interpersonal and communication and customer service skills.

Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression.

Effectively manage a high volume of activity; handle a variety of diverse and stressful situations and crisis management scenarios.

Strong problem solving skills Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.

Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.

Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others.

Additional Job Details (if applicable)

Physical Requirements Standing Frequently (34-66%)Walking Frequently (34-66%)Sitting Occasionally (3-33%)Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbsPushing Occasionally (3-33%)Pulling Occasionally (3-33%)Climbing Rarely (Less than 2%)Balancing Frequently (34-66%)Stooping Occasionally (3-33%)Kneeling Occasionally (3-33%)Crouching Occasionally (3-33%)Crawling Rarely (Less than 2%)Reaching Frequently (34-66%)Gross Manipulation (Handling) Frequently (34-66%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision
- Far Constantly (67-100%)Vision
- Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote Type Onsite Work  Location
1575 Cambridge Street Scheduled Weekly Hours
40

Employee Type Regular Work  Shift Day (United States of America)
Pay Range $27.95 - $40.70/Hourly Grade6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if…