Apartment Maintenance Technician II

Service Technician II | Windsor at Cambridge Park
- Cambridge, MA

Windsor at Cambridge Park is a mid-rise style community consisting of 398 apartment homes.

For the fifth year in a row, Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Compensation: Our company considers a range of factors including education and experience when determining base compensation.
Hourly:
Starting at $24.02 - $30.03 per hour, depending on years of experience, tenure, and location.
Annual Starting Comp: $49,961 - $62,462.

Schedule: Monday through Friday, 8:30 AM - 5 PM. Cover call for Vox as well.

• General Maintenance:
  Perform routine maintenance tasks including plumbing, electrical, painting, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Work Orders:
  Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
• Unit Turnover:
  Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Emergency On-Call Repairs:
  Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
• Preventive Maintenance:
  Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Safety and Compliance:
  Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
• Inventory Management:
  Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
• Record Keeping:
  Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet
• Customer Service:
  Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture.
  
  Interact professionally with contractors, vendors, and suppliers.
• Team
  
  Collaboration:
  
  Work closely with the property management team to identify and resolve maintenance issues.

• Enjoy a 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after just two years of employment with us!
• Quarterly performance bonuses.
• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave after completing one year of employment, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.

• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.

For more information, visit:
Benefits!

• Education:
  
  High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
• Physical…