Senior Case Manager

Cambridge, MA

Type:
Exempt, Full time

Supervisor:
Director of Youth Program Pathways

Location:

430 Rindge Avenue, Suite #202

Salary Range: $70,000 - $80,000

The Senior Case Manager is a critical student-facing member of the Youth Programs and Youth Build Just A Start Teams. Working directly with opportunity youth and young adults (ages 16-24) from the Boston Metro North region, you will provide wrap-around supportive services and referrals, supporting participants as they work to attain their High School Equivalency credential, explore post-secondary education, and secure high quality, good paying jobs.

The Senior Case Manager works with current trainees and alumni, is experienced in providing trauma-informed case management services, and is committed to supporting young people as they work to achieve their personal and professional goals. The Senior Case Manager also provides critical life skills workshops and leadership development training.

The Senior Case Manager scope of work includes but is not limited to: (1) providing trauma-informed case management services to trainees and alumni, (2) leadership/administration of the case management component, and (3) maintain participant files, case notes and contribute to quarterly funder reports. The Senior Case Manager works closely with the Director of Youth Program Pathways to provide strength-based coaching to ensure trainees remain in good standing and successfully complete the program.

Just A Start is a community development corporation dedicated to promoting equity by creating access to stable housing and building pathways to economic opportunity. We build and preserve affordable housing, offer education and workforce training, and provide housing resources and services to low-to moderate-income people in Cambridge and nearby communities. Founded in 1968 as a teen summer jobs program, Just A Start has a long history of serving young people in Cambridge.

Youth Build Just A Start is a full-time, comprehensive youth workforce development program for ages 16-24 in the Boston Metro North region. Our program is one of 11 independently operated Youth Build programs and members of the Massachusetts Youth Build Coalition. As a proud affiliated member of the global Youth Build movement, we help young people reclaim their education, gain job skills, and become community leaders.

We define students by their potential, not their challenges, offering mentorship, counseling, and support. Utilizing positive youth development and trauma-informed practices, we provide wrap-around services and academic and career training to out of school youth.

• Oversee and assign student and alumni cases to case managers across the Youth Build, Solar Start, and other young adult training programs.
• Lead case conferencing in team meetings ensuring youth confidentiality while supporting front line staff to understand youth needs and differentiated instruction.
• Carry an average student case load of 10-15 active students as well as alumni by providing 1:1 case management services across Youth Programs.
• Develop and administer the basic needs survey, contribute to Supportive Action Plans (SAPs), and Student Success, Placement, and Transition Plans.
• Coordinate progress reviews ensuring that trainees receive timely feedback on their progress across all program components.
• Develop and facilitate 1-2 Life Skills classes per week focused on socio-emotional wellbeing and small group work as needed.
• Maintain strong and productive relationships and communicate with trainees, family members, guardians, as well as other service providers (including other Just A Start programs) ensuring continuity of supportive services.
• Participate in Youth Programs Orientation and Case Management program application interviews to assess participant readiness and supportive service needs.
• Administer supportive service benefits and identify and advocate for internal and external partnership solutions for unmet needs.
• Advocate for trainees who are court-involved through coordination and communication with lawyers, court-room advocates and accompanying…