Recovery Coach; Restoration Center

Overview

The Restoration Center Recovery Coach is a person who is currently in recovery and has lived experience with addiction and/or co-occurring mental health disorders. The RC Recovery Coach provides intensive case management and 1 on1 services, in the Sober Support Unit, to individuals who have mental health/substance use and/or co-occurring disorders. Typically, the RC Recovery Coach will respond tothe needs of individuals whose pattern of service utilization or clinical profile indicates high risk of readmission into the Restoration Center;

under the influence or sober. Recovery Coach services are designed to be flexible in supporting individuals to develop and implement their Restoration Support Plans (RSP) and attain the skills and resources needed to maintain community tenure

• Performs outreach to newly referred members to encourage program participation.
• Coordinates the completion of the guest Orientation and Restoration Support plan.
• Conducts screens, designs personal crisis management plans, relapse prevention and harm reduction strategies in collaboration with the SSU team.
• Assists client in navigating health care, mental health, SUD treatment, and social support systems.
• Assists members in improving daily living skills so members can perform them independently or access services to support them in doing so.
• Provides temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources (e.g., public transportation resources, PT-1, etc.).
• Assists with obtaining benefits, housing, and health care.
• Collaborates with Emergency Services Programs/Mobile Crisis Intervention (ESP/MCIs) and/or outpatient providers; including working with ESP/MCIs to develop, revise and/or utilize crisis prevention plans and/or safety plans.
• Fosters empowerment, recovery, and wellness, including forming connections to recovery-oriented peer support and/or self-help supports and services.
• Provides education regarding addiction and recovery, assists clients in determining which level of carewould best meet their needs.
• Functions as a recovery liaison in preparing and accompanying the client to meetings with, for example, probation officers, social workers, PCP’s, DCF or other state or local agencies.
• Contributes SUD expertise to treatment teams as related to SUD education, motivational enhancement, appropriate stage of change interventions, and application of evidenced-based substance addiction treatment.
• Assists the client in any care transitions through collaboration with the community provider staff and hospital staff to ensure a safe discharge plan and a well-coordinated implementation of that plan.
• Completes required service notes and case documentation in electronic health record to ensure accurate and timely billing of services.
• Participates in routine multidisciplinary team meetings.
• Performs other related duties, as assigned.

• Ability to collaborate as a member of multidisciplinary and cross-functional teams.
• Ability to make independent judgements and decisions.
• Ability to work in a professional and confidential capacity.
• Ability to triage/balance competing priorities.
• Ability to function under pressure in fast passed health and human services environments.
• Ability to be flexible, open, and responsive to ongoing industry changes.
• Ability to articulate and communicate the Community Partners program’s mission.
• Ability to represent the organization in a variety of circumstances and forums.
• Ability to identify opportunities and obstacles and develop effective and creative solutions.
• Strong commitment to the rights and ability of people served to live, work, have meaningful relationships and receive the…