Mortgage Loan Officer

Job Title:

Mortgage Loan Officer

FLSA Status:
Non-Exempt, Full Time

Reports To:

Mortgage Sales Manger

Pay Level: $21.63 to $28.85 base pay with monthly commission for additional earning potential

Department:
Minnco Center Administration

Date:
August 2026

This Mortgage Loan Officer is responsible for completing the loan application, gathering the necessary paperwork and prequalifying members to facilitate the loan origination process. Mortgage Loan Officer’s must also exemplify superior member service and build positive member relationships. This position also acts as a resource to the credit union staff and members by displaying knowledge and expertise in the mortgage field.

This position will manage multiple branches.

Facilitates the mortgage lending process to deliver Minnco products, promotes positive member relationships and meets Minnco’s mortgage lending objectives.

• Interview loan applicants in branch and over the phone: prepare applications by collecting and completing necessary information for loan submission; run loans through secondary market underwriting system for initial decision.
• Inform members of Minnco’s loan products and discuss options (rates, projections, payment schedule, etc.); recommend appropriate products and terms, and solicit additional products they qualify for per underwriting.
• Obtain additional information from the members, run debt ratio, analyze credit, calculate or verify income to meet the underwriter’s request and contact members to go over rate, term, rescission, promo, credit bureau and lock the mortgage rate.
• Pre-qualifies members.
• Advise applicants of initial underwriting decisions, provide advice on counter offers.
• Re-price mortgage loans based on any changes to loan scenario and send out appropriate disclosures.
• Work with the Mortgage Loan Processor to facilitate the loan process by informing members of the status of their loan file and answering any mortgage lending related questions.
• Recommend, consult, and sell Minnco products and services to maintain an active pipeline of mortgage loans through company generated leads and referral sources.
• Identify members’ financial needs and market appropriate products and services to ensure member’s financial needs are met.
• Initiate contact or follow up on all leads in a timely basis with outbound calls and or correspondence.
• Provide support to the mortgage department to ensure department efficiency.

• Maintain and uphold Minnco’s Core Values in all work
• Ability to act with integrity and professionalism while maintaining confidentiality and objectivity
• Maintain a professional image of Minnco by maintaining a neat workspace, wearing proper attire and greeting all with a positive attitude and a smile

• High School Diploma or equivalent
• Two to Three years of similar or related financial experience
• Mortgage Loan Originator (MLO) license required
• Proficient at structuring a loan, determining proper loan to value on collateral, and familiar with credit reports
• Thorough understanding of Conventional, FHA, VA and special mortgage loan programs with knowledge on the necessary documentation required for processing and obtaining underwriting approval
• Comprehensive knowledge of mortgage lending practices, including federal and state regulatory requirements
• Excellent written and verbal communication skills

• Proficient in Microsoft Office and Teams environments with the ability to easily learn different programs and applications
• DNA Experience
• Previous experience within a financial institution, preferably credit unions

The majority of work will require sitting/standing while using the computer, and participating in meetings (in person, while on the phone, or online). Using finger dexterity for typing on the keyboard plus reading and viewing computer monitor.

Employees will work in an office setting with low noise level. Travel to other branch locations will be required on occasion.

Since 1935, Minnco Credit Union has provided the people of East Central Minnesota with quality…