Eligibility Worker

Equal Opportunity

AA/EEO

Position:
Eligibility Worker

Department:
Health and Human Services

Location:

Cambridge, MN

Job Type: Full-time (40 hours per week)

Work Schedule:

Monday through Friday, 8:00 a.m. to 4:30 p.m.

Work Setting:
On site, regular in‑person attendance required

FLSA Status:
Non‑Exempt

Union:
Teamsters Local 320 Family Services Union

• Expected 2026 Hiring Range: $27.02 - $28.81 per hour ($56,201.60 - $59,924.80 annually), depending on qualifications, relevant experience, and internal equity.
• Full Range: $27.02 – $34.91 per hour ($56,201.60 – $72,612.80 annually), with the potential for additional longevity‑based pay.

Applicants must complete all sections of the online application, including Work Experience and Education, and attach a resume. Incomplete applications may not be considered.

• Posted:
  Thursday, June 11, 2026
• Final date to receive applications:
  Thursday, June 25, 2026, at 4:00 p.m.
• Equal Opportunity: AA/EEO

Following the Final date to receive applications, Human Resources will review all submitted applications. If your qualifications align with the requirements, you will be contacted via email with details regarding the next steps in the selection process.

Please note:

Emails from Isanti County Human Resources may occasionally be filtered into junk or spam folders. Applicants are encouraged to monitor these folders regularly to avoid missing important communication regarding their application status.

• Health, dental, and vision insurance
• Flexible Spending Accounts for health and dependent care
• Life insurance (basic coverage for yourself plus optional voluntary coverage)
• Long‑term disability insurance
• Paid Time Off, including vacation, sick, and personal leave
• 12 paid holidays per year
• Deferred compensation plans
• Public Employee Retirement Association (PERA) contributions from both employer and employee
• Employee Assistance Program (EAP)
• Employee Wellness Program

To view the available insurance and benefit options, .

Performs work interviewing applicants to determine initial and ongoing eligibility for federal and state public assistance programs for county residents, assisting clients with inquiries and explaining application procedures, maintaining, and updating accounts and computer systems, completing reports, and related work as apparent or assigned.

Work is performed under the supervision of the Financial Assistance Supervisor.

• Assists the general public by phone, email, and in person; answers questions and provides information; directs inquiries to the appropriate resource as needed; explains application procedures to individuals or groups; interviews and determines eligibility of clients for income maintenance programs, emergency assistance, SNAP, all cash programs, medical assistance, child care assistance, long term care, IV-E and adoption assistance, group residential housing, and County burials.
• Obtains verifications and reviews various computer information systems; maintains and updates ongoing eligibility and correct benefit amounts in client accounts.
• Completes and Submits Fraud Referrals to the Welfare Fraud Investigator; determines over payments; maintain up to date knowledge of federal and state regulations by researching related manuals and documents.
• Performs other related duties as assigned.

• High School diploma or GED and moderate experience assisting the general public with the application and eligibility process of assistance programs, explaining programs and forms, providing administrative support, or equivalent combination of education and experience.

• None.

• Knowledge of basic mathematics and office procedures and practices.
• Knowledge of workplace diversity human behavior.
• Knowledge of Federal and State policies and procedures relating to appropriate social services activities.
• Knowledge of interviewing techniques.
• Knowledge and implementation of agency programs, operations, policies and procedures and available community resources (i.e.: MAXIS, MMIS, MEC2,…