Customer-Focused IT Help Desk Specialist
Job in
Cambridge, Guernsey County, Ohio, 43725, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Jobtailor is seeking a seasoned Helpdesk Technician to deliver first-level IT support across in-person, phone, chat, and remote channels. You will manage user accounts, resolve tickets, and document interactions in the help desk system.
The role includes software installs, endpoint maintenance, malware removal, and collaboration on IT projects across offices. Required skills include A+ certification, 3+ years in a Microsoft Windows-based environment, and strong customer service.
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