Heavy Equipment Field Technicians

Field Service Technicians – Heavy Equipment

Location: Cambridge, Ohio--our ideal candidate is a maximum of 20 miles from the Cambridge Branch OR centrally located between Brilliant, Ohio and Cambridge, Ohio
Company: Southeast Equipment Company, Inc.
Job Type: Full-time | Non-Exempt

Hours/Scheduling:
Effective Date:12.2. 2025
Travel: Minimal – approximately 15 days per year for meetings and training
Reports To: Operations Manager or Service Manager

Southeastern Equipment Company is seeking a skilled and motivated 2 Field Service Technicians to join our team. In this role, you'll be responsible for diagnosing, repairing, and maintaining a wide range of heavy equipment at customer job sites. This position requires a high level of mechanical aptitude, attention to detail, and a commitment to safety and customer satisfaction.

Every day will bring new challenges—from troubleshooting complex hydraulic or electrical systems to ensuring equipment runs safely and efficiently. If you're hands‑on, resourceful, and ready to grow your career in a dynamic field environment, this is the opportunity for you.

• Mission-Driven: Our goal is simple—help our customers win

• Core Values: Hustle, Thoughtful, Passionate, Customer‑Focused

• Supportive Culture: Team‑based, respectful, and results‑oriented

• Growth Opportunities: Ongoing technical training and advancement potential

• Stability: Join a respected name in the construction equipment industry

Diagnose and Repair Equipment

• Perform field repairs and maintenance in a safe, timely, and professional manner

• Recreate and diagnose customer complaints using schematics and diagnostic tools

• Communicate needed parts and supplies to the service and parts departments

• Complete repairs within quoted time frames or notify supervisor of delays

• Maintain a clean and safe work environment, including vehicle and tools

Documentation and Reporting

• Complete all work orders using the 3C format (Complaint, Cause, Correction)

• Accurately log time, parts, and materials used

• Ensure daily notes are entered into electronic work order system

Customer Service and Communication

• Interact with customers professionally to explain repairs and equipment needs

• Perform equipment inspections and suggest additional repairs if necessary

Safety and Compliance

• Follow all company safety policies and OSHA regulations

• Maintain field service vehicle in compliance with DOT standards

• Complete regular vehicle inspections and maintenance

Team Collaboration

• Assist with quoting and estimating repair work as needed

• Uphold a respectful and honest communication style with customers and team members

• High school diploma or GED

• 2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair

• Technical degree or equivalent experience in diesel or heavy equipment preferred

• Ability to read electrical and hydraulic schematics

• Welding and cutting torch experience a plus

• Must pass or obtain DOT physical certification

• Strong troubleshooting skills and a high level of initiative

• Dependable, adaptable, and customer‑focused

• Must regularly lift and/or move up to 50 pounds and occasionally over 100 pounds

• Frequent standing, crawling, kneeling, climbing, and overhead lifting

• Regular use of power tools and diagnostic equipment

• Work includes outdoor conditions and physical inspection of large equipment