Barista​/Front of House Assistant

• Compensation: up to GBP 26,227.5 - yearly

Title:
Barista / Front of House Assistant

Location:
Cambridge Judge Business School

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perk Box app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At Baxter Storey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Front of house assistant with barista experience
who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Barista / FOH who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

We are seeking an enthusiastic and reliable Front of House Assistant to join our dynamic team in Cambridge, United Kingdom. In this role, you will be instrumental in delivering exceptional guest experiences whilst supporting our hospitality operations. You will work collaboratively with colleagues to ensure our establishment runs smoothly, maintaining the highest standards of service and professionalism at all times.

• Provide outstanding customer service to guests, ensuring their needs are met with warmth and efficiency
  - Assist with reception duties, including welcoming guests, managing enquiries, and providing information about facilities and services
• Support the team in maintaining clean, organised, and welcoming communal areas
  - Handle guest requests and concerns with empathy and professionalism, escalating issues when necessary
  - Collaborate with colleagues across departments to ensure seamless operations and positive guest experiences
  - Perform administrative tasks such as data entry, scheduling, and record-keeping with meticulous attention to detail
• Respond flexibly to changing priorities and guest requirements throughout your shift
  - Take initiative in identifying opportunities to enhance service quality and guest satisfaction
  - Maintain compliance with health, safety, and organisational policies at all times
  - Support induction and training activities for new team members where appropriate.

*
* Required Qualifications:

** - Minimum 1 year's experience in a hospitality or customer-facing role
- Excellent communication skills, both written and verbal, with the ability to interact professionally with guests and colleagues
- Strong commitment to delivering exceptional customer service
- Proven Ability to work effectively under pressure whilst maintaining composure

• Demonstrated team player mentality with a collaborative approach to problem-solving
  - Reliability, punctuality, and a…