Front of House Account Manager

£34,000 - £36,000 (depending on experience) + monthly, quarterly and annual bonus

Are you ambitious, people-focused and ready to grow your career in a fast-paced, hospitality-led recruitment business? Evolve Hospitality is looking for an Account Manager to help manage and grow our Front of House desk in Cambridge.

You'll build long-term partnerships with hospitality clients across Cambridge and the wider Cambridgeshire area, while developing a reliable network of high-quality temporary staff. From day-to-day bookings to busy event periods, you'll play a key role in delivering the professional, dependable service our clients expect.

• Manage and develop a portfolio of hospitality clients, building trusted relationships and working towards clear desk targets.
• Source, recruit and retain high-quality Front of House staff, matching people to the right shifts and venues.
• Coordinate bookings and help ensure clients have the right people in place when they need them.
• Keep in regular contact with clients and candidates, providing responsive communication and a high standard of service.
• Support large events and peak periods, including on-site check-ins where required.
• Help deliver staffing for a varied local hospitality calendar, including major events and Newmarket race meetings.
• Monitor desk performance, maintain a strong sales pipeline and work with the wider team to identify opportunities for growth.

• A confident communicator who enjoys building genuine, long-term relationships.
• Experience in hospitality is essential; recruitment, account management or sales experience would be an advantage.
• Ambitious, organised and motivated by targets, with the resilience to thrive in a fast-paced environment.
• Able to prioritise, solve problems and stay calm when bookings or event requirements change at short notice.
• Knowledge of Cambridge and the surrounding hospitality market is a plus.
• A team player who takes pride in reliability, high standards and treating people well.

Core hours: 08:00-17:00, Monday-Friday, with some flexibility during peak periods to meet business needs.

Occasional weekend check-ins or participation in an on-call rota may be required.

Attendance at networking events and company socials throughout the year.

• Competitive base salary plus uncapped commission.
• Clear opportunities for progression within a growing business.
• Your birthday off.
• Annual overseas incentive trips.
• Benefit Hub discounts.
• Vitality Health Insurance.
• A supportive, social team culture where people work together to get the job done.