Service and Maintenance Engineer

Full-time Permanent Mid-level Senior

Posted 30 Sep 2026

Job Description:

At 21° our mission is to empower homeowners, architects, and businesses with the knowledge and technology to harness their own sustainable energy and help safeguard the planet. We believe our built environment should be designed for optimal efficiency, health, and comfort. with the rapid growth in the heat pump market, we're expanding our team and looking for a skilled Servicing Engineer with specific experience in Heat pumps.

If yes, then we want you to join our team! You'll be responsible for the servicing, maintenance and diagnostics of a range of heat pump systems for both residential and commercial clients. You'll work independently, supported by a friendly and experienced team, ensuring the systems operate efficiently and customers receive excellent service.

What we can we do for you:

• 25 days holiday plus bank holidays (3 days required for Christmas shutdown)
• Company sick pay
• Private Medical Insurance
• Family supportive policies, with enhanced maternity and paternity leave available.
• Life Assurance
• Sustainable options including cycle to work and eco car scheme
• We care about your wellbeing and offer support through health and wellbeing programmes
• Refer a friend scheme
• We are open to flexible working.

What you can do for us:

• Carry out routine servicing and preventative maintenance on heat pump systems
• Diagnose and repair faults to ensure optimum performance
  
  Provide technical support and advice to customers
• Complete service reports and maintain accurate documentation
• Comply with all relevant Health and Safety standards
• Collaborate with the wider engineering and installations teams.

You’ll need:

• Full UK driving license
• Level 3 NVQ in plumbing and heating
• F-Gas certification (desirable not essential)
• BPEC qualifications in heat pumps, unvented, water regulations and part L.
• Strong fault finding and problem-solving skills.

Good to have:

• Electrical experience or qualifications

At 21° we are building a diverse and inclusive team, our staff are at the core of what we do and we nurture and encourage our staff to maximise their potential. Some people are less likely to apply to a role unless they meet all the job requirements, we don’t just look at qualifications we also look for the right people with the desire to learn and work hard.

We are proud to be an equal opportunity employer.

Should you want to discuss any reasonable adjustments, or assistance required during the recruitment process, please contact us on

• Company car
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay

Experience:

• Air Source Heat Pump: 1 year (preferred)