Plumber - Multi Trade Operative

Job Title

Plumber – Multi Trade Operative

• Contract Type:
  Permanent
• Salary: £39,504.29
• Working Hours:
  
  40 hours per week
• Working Pattern:
  Monday to Friday
• Location:
  
  Camden, London

Attach a current CV and cover letter. Riverside recruits to potential – apply even if you don't meet all essential criteria.

The role is to carry out high‑standard plumbing and general multi‑trade works for planned maintenance upgrades, including kitchens and bathrooms, across our housing portfolio. Sites are usually occupied by our customers. The successful candidate will receive a van, fuel card and all PPE.

• Carry out general multi‑trade activities – painting, decorating, tiling, plastering, plumbing and carpentry tasks.
• Work to One Direct’s performance specifications and Building Regulations Approved Documents.
• Maintain, replenish and record materials issued from van stock via One Serve.
• Use One Serve to complete all jobs and meet all system requirements.
• Follow Health and Safety procedures, report concerns promptly, and ensure compliance with the Health & Safety policy.
• Deliver customer service that avoids complaints and demonstrates excellent communication.
• Collaborate flexibly with the team to meet component replacement targets.
• Carry out any other duties as required by the line manager, with training where needed.
• Ensure data protection and confidentiality are upheld.

• City & Guilds or equivalent Plumbing trade discipline.
• Good understanding of legislation in maintenance and property management.
• Good standard of education.
• Effective communication skills – oral and written.
• Self‑motivated, assertive and confident.
• Good customer service skills.

• Proven problem‑solving track record.
• Resilience and readiness to take responsibility.
• Housing and/or building knowledge.
• NVQ2/3 in painting, decorating, plastering, or tiling (desirable).

• Competitive pay and generous pension.
• 28 days holidays plus bank holidays.
• Flexible working options.
• Investment in learning, personal development and technology.
• Wide range of benefits (e.g., van, fuel card, PPE).

• May need to travel to other UK locations; regular support for Camden and Dartford teams.
• Exposure to sensitive information – confidentiality required.
• Flexible working hours within operating times.
• Commitment to equal opportunities and non‑discriminatory practices.

Riverside is one of the UK’s leading not‑for‑profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a provider of supported housing services, especially for those affected by homelessness, and have plans to build over 15,000 affordable homes in the next decade.

We comply with the Equal Opportunities and Diversity Policy and expect all employees to uphold it. Data protection and confidentiality are also required.

We foster an inclusive environment where all individuals are respected, empowered and heard.