Management Analyst III

Summary Statement

As a Management Analyst III, you will provide senior‑level analytical and compliance oversight for the Division of Vocational Rehabilitation (DVR). This role ensures the integrity of program data, monitors contractual obligations, evaluates vendor performance, and supports statewide quality assurance initiatives. You will assist with ensuring DVR meets federal and state requirements, achieves performance goals, and maintains high‑quality service delivery standards.

As a Management Analyst III, you will provide senior‑level analytical and compliance oversight for the Division of Vocational Rehabilitation (DVR). This role ensures the integrity of program data, monitors contractual obligations, evaluates vendor performance, and supports statewide quality assurance initiatives. You will assist with ensuring DVR meets federal and state requirements, achieves performance goals, and maintains high‑quality service delivery standards. You will lead the development and continuous improvement of quality assurance processes.

This includes conducting advanced data analysis to identify trends, measure outcomes, and evaluate program effectiveness. In this role, you will develop, refine, and maintain data quality standards, ensuring accuracy, completeness, and consistency across DVR databases.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
• Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices;
  Defines and may make recommendations for correcting problems.
• Analyses data gathered and develops solutions or alternative methods of proceeding.
• Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
• Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
• Studies pertinent background material such as legislation, administrative orders and regulations.
• Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
• Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
• May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
• Three years experience in descriptive statistics such as the mean, median, mode or standard deviation.
• Three years experience in interpreting laws, rules, regulations,…