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Operation Specialist

Job in Camden, Camden County, New Jersey, 08100, USA
Listing for: Volunteers of America Delaware Valley
Full Time position
Listed on 2026-02-18
Job specializations:
  • Administrative/Clerical
    Administrative Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

General Functions

The employee in this classification shall report to the Program Manager. The employee is part of the Treatment Team of the facility. The responsibilities are custodial in function, with the coordination of ensuring the cleanliness of the facility and the documentation of specific ACA standards, on‑going security of the facility; accountability for the client population; supervision and support of all clients in their daily routine and chore assignments;

orientation of new clients; employee shall monitor client curfews and/or furlough; answer and log all phone calls; file all necessary paperwork and documentation in compliance with Volunteers of America Delaware Valley procedures and funding source requirements.

Scope of Duties
  • Interact (verbally and non‑verbally) with all clients, staff, and community members with respect and courtesy.
  • Maintain client and staff confidentiality in compliance with administrative policies and procedures.
  • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
  • Ensure cleanliness of internal structure daily. Ensure the building and surrounding external areas are kept presentable.
  • Ensure trash cans are emptied daily.
  • Ensure trash is properly discarded and that the dumpster does not present an unsanitary and unsightly view.
  • Ensure sanitization of trash cans and liners are changed as needed.
  • Ensure that bathrooms are clean, deodorized, and sanitized. Make certain they are appropriately supplied on a daily basis.
  • Report maintenance needs to appropriate supervisor.
  • Ensure windows and doors are clean.
  • Ensure the floors are swept, mopped, and vacuumed daily. Ensure that floors are stripped, buffed and finished and that rugs are shampooed as needed.
  • Ensure walkways are kept free and clear of snow and other debris.
  • Ensure all stairs and doorways are free of obstruction.
  • Maintain accreditation and licensing standards related to facility cleanliness and document all standards consistent with the Quality Assurance Plan.
  • Maintain controls on all cleaning materials and ensure cleaning supplies are available.
  • Document distribution of all cleaning materials and other hazardous materials.
  • Ensure and document the completion of all assigned client chores.
  • Complete hourly rounds of the facility, document facility conditions, ensure accountability for all residents on census.
  • Review and verify the facility census at beginning and completion of each tour of duty. Relay census to funding source by mandated times each day.
  • Monitor the sign‑in and sign‑out procedure for all clients.
  • Initiate emergency follow‑up procedure when clients are late in returning to the facility or are absent without authorization.
  • Conduct orientation of all new clients to the facility. The orientation shall include a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures.
  • Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution.
  • Conduct inventory and secure client personal property upon termination from the program.
  • Monitor medication to clients and document in the Medication Log.
  • Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times.
  • Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures.
  • Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures.
  • Ensure all visitors sign in and sign out of the Visitor's Log. Include the purpose of the visit.
  • Log phone calls and respond to inquiries in an appropriate manner, and in compliance with Operational policy and procedures.
  • Conduct monthly fire drills as assigned and complete documentation.
  • Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs.
  • Make appropriate entries in daily log:
    Entries shall…
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