Director, Organizational Change Management - Strategic Programs
Listed on 2026-08-30
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Business
Change Management -
Management
Change Management
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Requisition : 110301
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
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. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.
American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
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Job Title:
Director, Organizational Change Management - Strategic Programs
Posting
Start Date:
8/26/26
$165,000 - $180,000
The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.
In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits,health and wellness programs and much more!
American Water is also proud to offer employees learning opportunities and work experiences to grow profession
Primary RoleThe Director, Change Management, Organizational Change Management (OCM) & Human Capital Consulting (HCC) serves as the leader responsible for designing, implementing, and advancing change strategies that enable successful business transformation, workforce readiness, organizational effectiveness, and long-term adoption of change across American Water.
This role will play a critical leadership role in supporting AW2030 and other enterprise transformation initiatives, ensuring the successful integration of people, process, technology, and culture changes required to achieve strategic business objectives. Reporting to the AW2030 Program Management Office (PMO), the position operates within a matrixed organizational model and maintains strong dotted-line partnerships with Human Resources, Technology, Operations, Finance, Customer Service, Supply Chain, and other business functions.
The Director serves as a trusted advisor to executive leadership, program sponsors, and business leaders, providing strategic guidance on organizational readiness, workforce transformation, stakeholder engagement, leadership alignment, communications, training, culture, and adoption. The role ensures people-related impacts are proactively identified and addressed while driving sustainable behavioral change and realization of transformation benefits.
The position leads Organizational Change Management (OCM) and Human Capital Consulting (HCC)…
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