Document Control Specialist | Bentley Labs

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you'll go further, faster. What are you waiting for?

We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beautys ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beautys breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.

Bentley Laboratories is a premier beauty contract manufacturer based in Edison, NJ. For over twenty years, Bentley has been a trusted supplier for the world's top global beauty brands, creating and producing award-winning innovations across the skincare, bodycare, haircare, hygiene and color cosmetics categories. Bentley's core manufacturing capabilities include OTC'S; skincare emulsions; surfactant systems for haircare, bath & body products; hot fill processing for solid stick deodorants, lip balms, and other wax systems;

and powders for dry shampoos and loose powder face applications. Known for its innovation capabilities, quality, and manufacturing excellence, Bentley maintains the highest standards in GMP compliance, safety, and operational efficiency.

The Document Control Specialist supports the Quality Department by maintaining accurate, current, and controlled quality documentation. This role is responsible for document creation, revision, approval, distribution, and archival and helps ensure documentation is compliant with Good Manufacturing Practices (GMP) and other applicable quality and regulatory requirements.

The position works closely with Quality, Production, Laboratory, Regulatory, and other departments to ensure documents are complete, properly approved, audit-ready, and available to the appropriate teams.

• Manage controlled quality documentation, including SOPs, specifications, batch records, testing protocols, forms, and records, ensuring effective version control, approval workflows, distribution, and archival.
• Maintain the document control system, ensuring only current, approved documents are available and that obsolete versions are appropriately restricted.
• Review quality and GMP documentation for accuracy, completeness, compliance, and required approvals, coordinating corrections and updates where necessary.
• Partner with Quality, Production, Laboratory, Regulatory, and other functions to maintain accurate documentation, support change controls, CAPAs, employee training records, and periodic document reviews.
• Support internal, customer, and regulatory audits by maintaining audit-ready, traceable records and ensuring documentation is readily retrievable.
• Monitor and report on document status, review cycles, revisions, and outstanding approvals.
• Review batch records and associated manufacturing and quality documentation prior to product release, ensuring records are complete, accurate, compliant, and appropriately approved.
• Escalate documentation discrepancies, missing information, or non-compliance issues to the Quality team to ensure GMP requirements are met before product release.

• Experience with electronic document management systems (EDMS), LIMS, CMS, or similar quality/manufacturing systems.
• Familiarity with change control and CAPA processes.
• Experience supporting internal, customer, or regulatory audits.
• Experience in cosmetics, personal care, pharmaceutical, or contract manufacturing.
• Working knowledge of ISO, FDA,…