Partnerships Success Manager - SupplyNew

About Doceree

Doceree is the world's only AI-powered Operating System for healthcare marketing. We aim to be a catalyst for change, improving healthcare by enabling more meaningful interactions with HCPs. Our patented AI brings deeper context to every HCP touchpoint-understanding who HCPs are, what they're exploring, how they engage, and when they make decisions, all in a privacy-compliant way. With this enriched context, every message becomes clearer, more relevant, and more likely to drive better healthcare outcomes.

In our journey of 5 years, we have earned four patents for innovation and even won a Silver award at the Cannes Lions, one of the world's top advertising honors. Over the years, we've also had the opportunity to work with 115+ pharma companies and collaborate with 30+ media publications, 150+ EHR platforms, 2,000+ publisher networks, and 35+ hospitals and health systems.

Our ecosystem connects us with more than 6 million verified doctors worldwide. Today, Doceree operates across 25+ countries, with teams based in New Jersey, London, and India.

Technology can connect the fragmented healthcare ecosystem to deliver information when it is most needed to improve patients' outcomes. We are expanding our footprints across the globe and enhancing our services, offering, and developing new products and solutions to address the unmet needs of industry.

We are looking for a Partnership Success Manager
- Supply, to serve as the primary bridge between Demand teams and Global Supply partners, helping partners maximize monetization opportunities and drive partner satisfaction.

The role will work closely with Demand, Ad Operations, Supply, TAMs, and other teams to activate new opportunities, formats, and capabilities. The ideal candidate is customer-focused, commercially minded, analytical, organized, proactive, and comfortable coordinating across multiple teams in a fast paced environment.

• Act as the primary demand-side point of contact for global supply partners, including direct publishers, POC platforms and network partners.

• Communicate demand-side requirements, timelines, testing needs, and launch readiness for new initiatives, ad formats, and inventory opportunities to supply partners.

• Monitor partner monetization and identify gaps or opportunities to improve demand activation and revenue.

• Gather relevant partner data points to help Demand teams effectively position supply with advertisers.

• Coordinate across Demand, Ad Operations, Supply, TAMs, Product/Engineering and other teams to move opportunities & campaigns through launch and resolve blockers.

• Support strategic initiatives and special projects from the demand side.

• Provide responsive, high-quality partner communication and support to maintain strong partner satisfaction.

• 5+ years of experience in customer success, publisher partnerships, account management, program management, operations, ad operations, or a related role.

• Experience working with publishers, media companies, SSPs, DSPs, ad tech platforms, or digital advertising is strongly preferred.

• Strong customer-service mindset with the ability to build trusted relationships with external partners.

• Excellent communication and interpersonal skills, with the ability to work effectively with both external partners and internal stakeholders.

• Strong project and organizational skills, with the ability to manage multiple partners, requests, and initiatives simultaneously.

• Ability to understand technical and operational concepts and communicate them clearly to non-technical audiences.

• Strong problem-solving skills and a proactive approach to identifying and resolving partner issues.

• Comfortable coordinating across teams and driving outcomes without direct authority.

• Ability to operate effectively in a fast-paced environment where products, formats, and processes are continuously evolving.

• Strong analytical skills.

• Strong attention to detail and follow-through.

• Publishers have a strong, responsive, and consistent experience working with us.

• Partner issues and requests are addressed quickly and effectively.

• New formats, products, and initiatives are successfully launched and adopted by supply partners.

• Publisher feedback is consistently captured and translated into actionable improvements.

• Internal teams have clear visibility into publisher needs, priorities, and challenges.

• Processes become more scalable and efficient as the publisher…