Customer Service Representative Camden, NJ

Customer Service Representative

We are looking for a Customer Service Representative to join a fast-moving office environment in Camden, New Jersey. This long-term contract position combines customer support, mail and shipping coordination, and front-office administrative assistance in a structured onsite setting. The ideal candidate is comfortable handling a high volume of tasks, communicating clearly with internal and external contacts, and using Microsoft Office to stay organized and responsive.

Responsibilities:

• Manage incoming customer calls and respond to questions with professionalism, accuracy, and urgency.
• Process orders and update related information in company systems while maintaining careful attention to detail.
• Support daily mailroom and shipping activity, including sorting, distributing, preparing, and tracking outbound and inbound packages.
• Provide administrative assistance to the onsite team by handling routine clerical tasks and maintaining organized records.
• Step in at the reception area when needed to greet visitors, answer the main line, and direct inquiries appropriately.
• Coordinate follow-up communication for customer requests and help resolve service issues in a timely manner.
• Work effectively in a fast-paced onsite environment while balancing customer interactions and operational priorities.