Credit and Collections Analyst

Location:

Onsite 5 days a week - Camden, NJ

Compensation: $60k - $70k DOE

Reporting to: AR Manager

A well-established organization is seeking a Credit & Collections Analyst to join its finance team. This role will be responsible for analyzing customer accounts, supporting the credit and collections function, and helping drive timely collections and accurate cash flow.

The ideal candidate will be comfortable working across accounting, credit, collections, and customer account resolution while partnering closely with internal teams and customers.

• Monitor assigned customer accounts, aging, payment activity, and credit exposure.
• Review customer payments and remittance details to identify short payments, over payments, pricing discrepancies, and other account variances.
• Investigate outstanding balances and determine the root cause of delinquent or disputed invoices.
• Work with Sales, Finance, Customer Service, and customers to resolve billing and payment issues.
• Assist with collection efforts and develop appropriate strategies for overdue accounts.
• Support credit management activities by identifying potential customer credit risks and escalating concerns when appropriate.
• Serve as a point of contact for escalated customer account, credit, and collections issues.
• Maintain accurate customer account information and ensure discrepancies are resolved in a timely manner.
• Prepare and analyze AR aging, collections, cash flow, and other financial reports.
• Identify trends within the AR portfolio and recommend process improvements.
• Assist with payment arrangements and account settlements when necessary.
• Support month-end activities, reconciliations, internal controls, and audit requests related to accounts receivable.
• Ensure AR and collections activities follow established company policies and procedures.

• Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
• Strong understanding of AR processes, customer account reconciliation, and collections.
• Experience working with an ERP system and/or cash application software.
• Advanced Excel skills and the ability to analyze financial and customer account data.
• Strong problem-solving and analytical abilities with excellent attention to detail.
• Effective communication and negotiation skills.
• Ability to work cross-functionally and manage multiple priorities in a deadline-driven environment.

• Opportunity to join an established organization with a collaborative finance team.
• Broad exposure across accounts receivable, credit, collections, and financial analysis.
• Opportunity to make an impact on cash flow and process improvement.
• Strong opportunity for professional growth within the finance organization.