Associate Manager, OTC Reporting & Controls

Job Summary

As Associate Manager, OTC Reporting & Controls, you will lead the strategy and execution of enterprise reporting and control frameworks that drive Order-to-Cash (OTC) performance across Cash Application, Credit, Billing, Collections, and Deductions Management. Your work will enable accurate, timely, and actionable insights that support operational and financial decision-making across the organization.

You will serve as the subject matter expert for reporting, analytics, and controls, shaping a scalable reporting ecosystem across key platforms. You will ensure data integrity, strengthen governance, and translate complex data into clear business insights.

You will also play a key role in advancing automation, analytics, and control effectiveness—identifying opportunities to improve efficiency, mitigate risk, and enhance the overall OTC process.

• Drive development and delivery of standardized dashboards and reporting (including monthly performance and SLA tracking)
• Analyze performance trends, identify risks, and provide actionable recommendations
• Serve as BI subject matter expert, ensuring consistency in data definitions and reporting standards

• Define standards and governance frameworks for Accounts Receivable SOX, audit, financial, operational, and system controls
• Maintain a comprehensive controls inventory, ensuring standardized documentation, compliance, and timely execution of remediation activities

• Own High Radius system administration, supporting Cash Applications and Deductions Management
• Monitor system interfaces and control reports to ensure data integrity across platforms
• Primary escalation point for user-identified issues, leading root cause analysis and resolution
• Drive prioritization of system enhancements, working cross-functionally with the business team to identify, design, test and implement

• Supervise and mentor one direct report, providing development and building business acumen
• Oversee Partner Brand processes, including chargebacks, journal entries, and account reconciliations
• Ensure accuracy, timeliness, and proper financial treatment of associated transactions

• Accounts Receivable Operations (Cash App, Credit, Billing, Collections, Deductions)
• Shared Services
• Finance and Accounting
• IT
• Third-party providers

• Bachelor's degree in Accounting, Finance or Business Administration
• 5+ years relevant experience
• Proven analytical skills with the ability to evaluate complex data and identify actionable solutions
• Excellent communication skills, including presenting financial insights to diverse audiences
• Ability to work independently and manage cross-functional initiatives
• Demonstrated problem-solving capabilities, including defining issues, gathering data, establishing facts, and developing solutions
• Strong project management skills and ability to deliver results within timelines
• Advanced Excel proficiency and experience with financial systems and reporting tools

• Prior CPG experience
• Experience working with financial ERP systems (SAP ECC preferred), and data visualization tools (e.g., Power BI or Microstrategy)

This role is based in our Camden, NJ WHQ office with a hybrid schedule (3 days a week in office).

Travel Requirements:
Occasional travel, less than 10%.

The target base salary range for this full-time, salaried position is between $96,000-$132,000.

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.