Healthcare Front Desk & Patient Services Associate

About us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities;
Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County;
The Cancer Center at Cooper University Hospital Cape Regional, the Claire

C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

• Greets visitors and assists them during check-in, intake and checkout
• Provides outstanding customer service
• Schedules appointments and records information in Practice Management System ( Electronically Scheduling System)
• Answers to telephone calls and routes appropriately
• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed
• Collects co-pays

• Previous data entry or typing experience and knowledge of basic office equipment are required
• Computer experience, preferred

High School graduate or equivalent