Venue Technology Supervisor - Freedom Mortgage Pavilion

Venue Technology Supervisor - Freedom Mortgage Pavilion page is loaded## Venue Technology Supervisor - Freedom Mortgage Pavilion locations:
Camden, NJtime type:
Part time posted on:
Posted Todayjob requisition :
RThe Role    Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations. The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills;

proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
Company Overview:
Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities    Candidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations. The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills;

proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.

• Provide event day setup and support of multiple point-of-sale systems  
• Provide excellent desktop support services to internal staff   
• Work with vendors and service providers to resolve issues and implement changes  
• Must be able to communicate productively and professionally across all managerial levels  
• Must have the ability to work during most events being held at the facility (including late nights and weekends)  
• Provide level 1 & 2 support of all point-of-sale system problems and escalate with inside and outside service providers when necessary  
• Initiates and implements improvements to areas of responsibility  
• Serves as building wide point of contact on IT related matters  
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events  
• Replacement of defective hardware before, during and after events  
• Diagnoses of software, firmware, & hardware errors and breakage, and execution of solutions  
• Work with external vendors on support of proprietary systems  
• Tracking RMA’s of all equipment inbound and outbound for repairs  
• Maintains a thorough knowledge of the organization and adheres to all standards and practices  
• Perform other duties as assigned by IT Manager and Controller    Qualifications    
• Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted for education)  
• 1-3+ years of relevant work experience  
• Basic PC hardware knowledge  
• Good understanding on networking including TCP/IP, VLAN’s  
• Administration experience with Windows 2003, 2008, 2008R2 operating systems  
• Experience with wireless LAN concepts  
• Experience with Windows XP/Windows 7 and Microsoft Office Suite  
• Experience with virtual…