IT Technician

Please see Special Instructions for more details.

· This position requires frequent lifting/carrying of up to 50lbs as well as pushing of up to 200lbs.

· Constant mobility to navigate all areas of the College is required.

· Routine bending, stooping, kneeling and reaching.

· Dexterity in working with computers is mandatory.

Position Information (Default Section)

Title

Overview

Camden County College ( CCC ) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.

As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.

Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.

Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.

Location

Location All locations

Department

Department Office of Information Technology

Days and Hours

Days and Hours AY:
Mon-Fri 8:30am-4:30pm/Summer Mon-Thur 8am-5pm

Requisition Number

Position Goals

• The IT Technician will report directly to the Desktop Manager and will maintain the hardware and software throughout the College, including installation, configuration, and repairs of technology equipment within a networked environment; provides technical training and support for system users; provides onsite support to other IT Technicians, Desktop Manager, and the Director of User Services, as well as other teams within the OIT Department;
  
  provide onsite technical support for classroom instruction, professional development, and community events, including evening and some weekend events.
• The IT Technician will remain consistent with Camden County College’s acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community.
  
  We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.

ESSENTIAL FUNCTIONS

· Install and configure personal computer hardware and peripheral equipment, including but not limited to monitors, keyboards, and CD/ DVD drives; printers; laptops and other mobile devices.

· Perform routine maintenance and repair on computers and peripheral equipment, laptops, mobile devices, printers; network cabling and connected networked devices.

· Setup and deploy mobile devices, such as iPads, Android and Windows tablets and laptops.

· Troubleshoot and repair computers, printers, and other peripherals located in staff, faculty and student-use areas.

· Troubleshoot and assist with repairing network-connected, device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones).

· Install and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications and anti-virus software; third-party applications used in teaching and administrative environments.

· Coordinates/escalates technology issues with the OIT Help Desk, Network Services, and other OIT departments.

· Trains users including students, staff, and faculty, on the proper…