Sr. Director, Strategic Solution Advisors

At Zelis, we Get Stuff Done. So, let's get to it!

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

As part of the Price Optimization division, the Sr. Director, Strategic Solution Advisors is responsible for defining, leading, and scaling the Solution Advisor (SA) function across Pricing Solutions, ensuring that complex solution design, implementation integrity, and client outcomes are executed consistently and drive measurable business impact.

This role owns the enterprise Solution Advisor capability across all Pricing Solutions offerings, including Out-of-Network, Open Access Pricing/In Network Contracting, and Network Solutions. The Sr. Director defines the operating model, engagement framework, and strategic priorities for the SA function, ensuring resources are deployed against the highest-value opportunities and aligned to revenue growth, product strategy, and client outcomes.

Operating at the intersection of Product Strategy, Product Delivery, Sales, Client Management, Legal, Marketing, and Operations, this leader serves as the voice of the business, ensuring that solutions are viable, scalable, compliant, and aligned across all functions. The role is accountable for shaping how solutions are designed, contracted, delivered, and represented in the market, while ensuring consistency between what is sold, documented, and executed.

The Sr. Director plays a critical role in transforming the SA function into a strategic solution authority that enables scalable growth, reduces execution risk, and enhances client experience.

• Enterprise Solution Advisor Strategy & Function Ownership
  • Own and define the Solution Advisor function across Pricing Solutions, including strategy, operating model, and execution priorities
  • Establish and evolve the SA engagement framework, ensuring consistent deployment of resources against high-impact opportunities
  • Drive transformation of the SA function from generalist support to strategic solution authority
  • Lead and develop a team of Solution Advisors across multiple products and client segments
• Strategic Solution Design & Deal Influence
  • Oversee and guide solution design for complex, multi-product, and high-value deals across Pricing Solutions
  • Partner with Sales and Client Management leadership to shape deal strategy, validate feasibility, and align solutions with business capabilities
  • Ensure consistency in solution architecture, pricing models, and regulatory considerations across all offerings
  • Influence deal outcomes, win rates, and revenue performance through effective solutioning
  • Ensure consistency in solution architecture and positioning across all offerings
• Growth, Expansion & Client Value Optimization
  • Identify and drive expansion opportunities within existing clients, including upsell and cross-sell initiatives
  • Partner with Sales and Client Management to optimize client outcomes and revenue growth
  • Provide strategic insights into client performance, utilization, and optimization opportunities
  • Ensure Solution Advisor contributions are directly tied to measurable business outcomes
• Executive Leadership & Cross-Functional Alignment
  • Partner with executive leadership across Product, Sales, Client Management, Legal, Marketing, and Operations
  • Align stakeholders on solution strategy, delivery expectations, and business outcomes
  • Influence enterprise-level decisions related to solution design, deal prioritization, and execution strategy
  • Ensure consistent messaging and alignment across all client-facing and internal teams
• Contracting Alignment & Deal Governance
  • Partner with Legal to support structuring, negotiation, and standardization of contracts for complex and non-standard…