Manager, IT

Overview

At NFI, we offer innovative, integrated, and customized solutions that span the entire supply chain. Whatever our customer’s challenge is, we have the knowledge, technology, scale, and commitment to help them solve it. It’s simply what we do.

As an IT Asset Manager
, you’ll manage both technology and people. On the technology side, you’ll improve operational efficiencies and create value for our customers by identifying and addressing areas of improvement and by working with our internal teams to build better solutions and processes. On the people’s side, you’ll build a team of high performers by recruiting, developing, mentoring, and managing individual contributors at all levels.

This role will be in person 5 days a week in Camden NJ.

• Coaches, mentors, and develops team members, providing them with appropriate skill‑building and career development opportunities.
• Consciously fosters an engaging, collaborative, and respectful team culture that is consistent with the NFI’s mission, vision, and values.
• Plans and allocates resources to effectively staff and achieve individual, team, and project productivity, quality, and continuous improvement goals.
• Establishes and maintains relevant controls and feedback systems to monitor and measure team productivity, goal achievement, and overall effectiveness.
• Prepares periodic reports for management to track strategic goal accomplishment.
• Actively builds and strengthens relationships with IT employees, other managers, directors, VPs, and other designated and/or relevant contacts within the organization.
• Solicits and/or identifies problems, assuming accountability for the development and implementation of improvements in process, technology, information flow, and operational efficiency.
• Understands how their team / area of responsibility fits into the larger organization and actively works to strengthen those connections.
• Stays up to date with current trends and emerging technologies in their area of expertise, serving as a knowledgeable resource to all levels of the organization.

• Provide supervision to staff of procurement and asset management associates
• Perform daily and long‑term operational and strategic management of hardware and software assets as well as the processing of procurement requests and inquiries about existing ones
• Plan, monitor, and record hardware assets and/or software licenses to make sure they comply with vendor contracts
• Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
• Ensure effective management of the CMDB and that the content contained is accurate
• Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management
• Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analyses
• Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management as well as procurement processes
• Exceptional communication and interpersonal skills, including the ability to clearly and concisely explain technology solutions in business terms.
• Excellent analytical, troubleshooting, and problem‑solving skills
• Proficient in the latest technology for IT systems and management
• Proven ability and experience in executing strategic asset management and procurement processes successfully

• Functional Expertise:
  Applies technical knowledge to produce results and makes improvements. Understands how the teams’ different processes and systems impact one another.
• Communication and
  
  Collaboration:
  
  Respectfully expresses opinions and supports difficult decisions. Develops and delivers communications (verbal and written) that convey a clear understanding of the audience’s needs. Builds partnerships and works collaboratively with others, including internal and external customers, to meet shared objectives.
• Development:
  Exhibits commitment to the development of NFI employees, including active…