Phenix Business Analyst II

Overview

Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Phenix Business Analyst II plays a critical role in shaping how US Cold Storage’s warehouse management platform supports real-world operations. This role sits at the intersection of warehouse operations, product management, and software development, translating operational workflows into scalable system solutions. You will work directly with warehouse teams, internal stakeholders, and development teams to define requirements, refine system behavior, and ensure solutions are built with clarity, consistency, and operational impact.

If you are looking to work on systems that directly influence how physical warehouses operate at scale, this is a unique opportunity to do so.

• Lead and participate in requirements gathering with warehouse operators, internal business units, and third-party integrations
• Document and maintain functional workflows for both existing Phenix modules and new system solutions
• Translate operational processes into clear system behavior, business rules, and data requirements
• Participate as a Scrum team member in sprint ceremonies, stand-ups, and backlog refinement
• Define and refine acceptance criteria in collaboration with Quality Assurance teams
• Manage sprint priorities, Jira backlog, and roadmap alignment
• Perform user acceptance testing (UAT) for delivered features and enhancements
• Provide product demonstrations to stakeholders and user communities
• Act as a liaison between business units and development teams to ensure alignment and clarity

• Location and Department:
  Camden, NJ — Corporate / Product
• Reports To:
  
  Phenix Product Manager – New Systems
• Travel Amount:
  Approximately 25–30%
• Job Type: Full-Time, Salaried
• Salary Range: $80,000 – $100,000 annually, based on experience, qualifications, and skillset

The Ideal candidate will have or be able to complete the below qualifications.

• Education:
• • Bachelor’s degree in Business, Information Systems, Supply Chain, or related field (or equivalent experience)
• Qualifications:
• • 3–5 years of experience in Business Analysis, Functional Design, or Technical Documentation
  • Experience working within Agile/Scrum delivery frameworks
  • Strong understanding of logistics, supply chain, warehousing, or inventory management environments
  • Experience with tools such as Jira, Confluence, or similar SDLC/project management platforms
  • Strong analytical and problem-solving skill
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Comfortable working with both technical and non-technical stakeholders
• Preferred Qualifications:
• • Experience with Warehouse Management Systems (WMS), specifically Phenix or similar platforms
  • Experience working with RF-driven workflows or highly automated warehouse environment
  • Exposure to third-party system integrations and API-driven environments

The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform these essential duties.

• May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities
• Stand and walk for extended periods
• Use hands to handle objects, tools, or controls
• Attention to detail
• Effective communication, vision, and hearing are essential for safety and productivity
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required
• Additional work hours may be requested by management to help manage employee production, projects, and or special events
• Operate a registered motor vehicle if apart of daily task
• Engage in frequent personal interaction and communication
• Possess strong arithmetic and reading skills
• Follow verbal instructions, written…