Technical Analyst, Safety

Role Overview

Under the direction of the Manager of Life Safety Technology Service, the Analyst oversees the administration, deployment, and support of applications within the Facilities Technology portfolio. This role collaborates closely with Facilities, university departments, and external partners to deliver innovative technical solutions that enhance operational efficiency and service delivery.

Provide server-level administration for applications in production and test environments, test monthly operating system (OS) and SQL patching, remediate critical and severe OS, middleware, application, and firmware vulnerabilities identified, monitor application platform for abnormalities, and troubleshoot and resolve technical application issues.

Success in this role requires technical acumen, strategic coordination, and a commitment to continuous improvement across a diverse range of systems and stakeholders. The ideal candidate will have 5+ years related work experience, with 3+ years leading technical oversight of 3rd party applications, and a strong understanding of system testing, UAT, and release management.

• 5+ years related work experience
• 3+ years leading technical oversight of 3rd party applications
• Server administration of OS, middleware, firewall rules, and network connectivity
• Experience with server operating systems, Windows (R2022 and up), or Linux (OpenSUSE and Red Hat) and databases (SQL Server 2019 and up and Oracle 19c)
• Basic proficiency with programming languages SQL and Power Shell used to develop automation scripts and routine tasks
• Hands on experience in troubleshooting and remediation of break/fix and security or other vulnerabilities identified through system monitoring and alerts
• Experience managing application integrations using tools such as ODBC, SDK, and APIs
• Proficiency with facilities-related systems (e.g., video surveillance, electronic card access, fire alarm monitoring)
• Experience with SQL, scripting, and data interface validation
• Strong understanding of system testing, UAT, and release management
• Familiarity with IT service management frameworks (e.g., ITIL)
• Demonstrated project management skills and cross-functional collaboration
• Excellent written and verbal communication, including documentation and training
• Ability to work independently and solve complex problems with minimal oversight
• High attention to detail, quality, and accuracy
• Strong critical thinking and stakeholder engagement skills
• Experience designing and implementing training and change management strategies
• Ability to evaluate emerging technologies and recommend scalable solutions

• Comprehensive benefit program
• Paid time off
• Health insurance
• Retirement plan
• Learning budget
• Parental leave
• Wellness programs
• Visa/relocation assistance
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays