Digital & Process Automation Analyst
Listed on 2026-08-06
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IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, Data Analyst
Digital & Process Automation Analyst
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
As a Digital & Process Automation Analyst, you will help modernize and simplify the People & Culture employee experience through workflow automation, process optimization, and digital innovation. You will play a key role in transforming manual and fragmented processes into scalable, efficient, and employee-centered solutions that improve service delivery, increase operational capacity, and accelerate business outcomes across Campbell's. This role will identify and make end-to-end improvements across people, process, data and tech.
Your work will directly contribute to building a more connected, data-informed, and digitally enabled People & Culture organization.
What You Will Do…
- Identify, analyze, and support automation opportunities across People & Culture processes and services.
- Partner with stakeholders to document business requirements, map workflows, and recommend scalable process improvements.
- Support configuration, testing, implementation, and ongoing optimization of workflow automation solutions and digital tools.
- Assist in managing automation backlogs, enhancement requests, and delivery priorities across multiple initiatives.
- Participate in agile delivery activities including sprint planning, backlog refinement, testing, and continuous improvement efforts.
- Collaborate with technical and functional teams to support integrations and workflow solutions across platforms such as Service Now, Workday, and Microsoft 365.
- Monitor operational metrics and process performance to identify trends, bottlenecks, and optimization opportunities.
- Support troubleshooting, issue resolution, and root cause analysis for workflow and automation-related challenges.
- Develop and maintain process documentation, knowledge articles, and standard operating procedures.
- Help drive adoption of current and new digital capabilities through training, communication, and change management support.
- Ensure solutions align with enterprise governance, compliance, security, and operational standards.
Who You Will Work With…
- People & Culture Centers of Excellence including Total Rewards, Talent, Employee Services, Payroll, and P&C Operations
- People & Culture Solutions, Data & Analytics and Digital Experience teams
- Information Technology, Enterprise Applications, and Automation partners
- Service Now, Workday, and Microsoft platform teams
- Cross-functional business stakeholders and operational leaders
- External vendors and implementation partners, as needed
What You Bring To The Table… (Must Have)
- Bachelor's degree in Human Resources, Information Systems, Business, Technology, or related field
- 5+ years of experience supporting digital operations, process improvement, workflow automation, HR technology, or related business functions
- Experience gathering business requirements and translating needs into operational or technical solutions
- Strong analytical, organizational, and problem-solving skills
- Ability to manage multiple priorities and deliver results in a fast-paced environment
- Strong communication and collaboration skills with the ability to work across technical and non-technical teams
- Experience configuring workflows, forms, automations, or digital solutions within low-code/no-code enterprise platforms such as Power Platform, Service Now, Workday, or similar technologies.
- Experience with Service Now, Workday, Power Platform, or other workflow automation technologies
- Experience supporting or participating in Agile delivery methodologies and continuous improvement initiatives
- Proficiency with Microsoft 365 tools including Copilot, Power Apps, Power Automate, Excel, PowerPoint, Teams, and related…
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