Lead Enterprise Business Process Architect

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

We are seeking a Lead Enterprise Business Process Architect to serve as the technical lead for business process architecture supporting a Tier 1 Telecommunications provider's large-scale digital transformation. This is a highly hands‑on role focused on analyzing complex business and technical artifacts, developing enterprise‑level BPMN process models, and ensuring the quality and consistency of process architecture across the program. In addition to creating business process models, this individual will mentor junior analysts, review BPMN deliverables, establish modeling standards, and provide technical guidance while partnering with client stakeholders to ensure successful project delivery.

• 10+ years of experience as a Senior Business System Analyst, Business Process Architect, or similar role within complex enterprise environments.
• Expert‑level experience developing BPMN process models for large-scale enterprise transformation initiatives.
• Deep experience leading process architecture efforts for large‑scale enterprise systems or digital transformation initiatives
• Strong technical judgment, decision‑making, and prioritization skills
• Strong leadership skills with proven experience coaching and mentoring teams on business process modelling and the creation of flow diagrams, with a strong emphasis on BPMN
• Proven ability to lead cross‑functional teams and complex client engagements in ambiguous, fast‑paced environments
• Strong consulting background with the ability to lead client engagements and influence senior stakeholders
• Excellent communication skills, with the ability to translate complex technical and business concepts into clear, actionable guidance
• Expertise in developing and reviewing ACDs, system interface diagrams, and end‑to‑end process models
• Strong judgment, decision‑making, and prioritization skills Excellent communication skills with the ability to present process models and technical concepts to business and technical stakeholders.
• Experience working in consulting or client‑façing environments.

• Familiarity with SOX and/or operational controls within technical and business processes
• Telecommunications industry experience, particularly within BSS/OSS environments
• Experience supporting Tier 1 service providers or similarly complex enterprises
• Working knowledge of finance and accounting principles as they relate to operational and system controls
• Experience in business development or supporting the growth of a consulting practice

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.