Guidewire Incident Management Lead — SLA Champion

A technology solutions company is seeking a Senior Associate to lead incident management operations in Guidewire environments. This mid-senior level position requires 8-12 years of IT experience with strong expertise in Guidewire Insurance Suite and ITIL processes. The role involves collaboration with stakeholders, monitoring system alerts, and mentoring teams to ensure service level agreements are met. Ideal candidates will have hands-on experience with GOSU and incident lifecycle management.
For the Guidewire Incident Management Lead — SLA Champion position at Value Momentum, we are reviewing applications now. If your experience matches this role, we encourage you to apply. All applications are reviewed carefully by our team. The position is based in NJ, United States. This opportunity is part of our work in Human Resources.