Technical Business Analyst

The Technical Business Analyst will support the modernization of the CMdS Next Gen Provider Module, focusing on provider enrollment, validation, revalidation, and end-to-end provider lifecycle management. This role bridges business requirements and technical implementation, ensuring alignment between functional needs, system design, data flows, and integration components across the platform.

• Minimum of 6+ years of experience as a Business Analyst or Technical Business Analyst; experience with MMIS and Provider Module systems is strongly preferred.
• Bachelor’s degree in Business, Finance, Information Technology, or a related field is required, preferably with exposure to systems or data-driven environments.
• Prior experience in product implementation, system enhancement, and application maintenance in complex enterprise environments.
• Elicit, analyze, and document business and functional requirements, translating them into clear technical specifications, user stories, use cases, and acceptance criteria.
• Define and follow structured requirement management processes, including traceability, documentation standards, and change control.
• Collaborate closely with Development, QA, and Architecture teams to clarify requirements, support solution design discussions, and ensure alignment with system architecture and integration patterns.
• Facilitate workshops and working sessions to drive solution alignment and resolve functional and technical ambiguities.
• Develop and maintain detailed interface and data mapping documentation, including:
  • Source-to-target mappings
  • Data transformation rules
  • Business logic and validations
  • Interface/API specifications
• Analyze and document system integrations, including REST/SOAP APIs, batch interfaces, and third-party system interactions.
• Partner with development teams throughout the SDLC to support implementation, clarify requirements, and ensure correct interpretation of functional and technical specifications.
• Support testing activities including:
  • Validation of test scenarios and test cases
  • Support for SIT and UAT cycles
  • Review of test data and expected results
• Collaborate with UI/UX, Architecture, and Product teams to define screen flows, system behavior, and platform requirements that support end-to-end functionality.
• Conduct demos at key milestones, capture stakeholder feedback, and ensure timely closure of action items.
• Develop and deliver training materials and conduct training sessions for client and end users as required.
• Demonstrate strong communication skills and ability to manage multiple priorities across client, vendor, and internal teams in a fast-paced environment.

• Strong working knowledge of SQL for data analysis, validation, and troubleshooting.
• Understanding of APIs (REST/SOAP), JSON/XML, and system integration concepts.
• Knowledge of data flows, data mapping, and basic data modeling concepts.
• Exposure to scripting or programming languages such as JavaScript is preferred.
• Experience with tools such as JIRA and Azure Dev Ops for requirements and backlog management.
• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Visio).
• Strong understanding of Agile methodologies and Software Development Life Cycle (SDLC).

• Experience working in large-scale government healthcare systems, preferably MMIS environments.
• Strong analytical, problem-solving, and documentation skills with attention to detail.
• Ability to work effectively in multi-vendor, cross-functional delivery environments.
• Experience supporting cloud-based or modern enterprise platform implementations is a plus.

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