Associate Director – Connected Vehicle Development and Delivery

SUMMARY Maintains end-to-end responsibility for the development, delivery, maintenance, and quality of Subaru's Connected Vehicle (CV) systems, services, and consumer applications including the MySubaru platform. Oversees the delivery of services for Subaru customers in the North American market with potential to expand into additional markets. This critical and visible leadership position drives cross-functional collaboration with internal and external partners to design and deliver technology that supports consumers through various engagement methods, including web applications, mobile and wearable technology, and vehicle head units.

This role also leads Connected Vehicle governance across Agile practice, quality assurance (QA) and quality control (QC), operational stability and continuous validation of all connected systems and services. Leads a large team of direct reports, indirect reports and consultants across delivery, testing, operations and platform support this role provides comprehensive leadership across the Connected Vehicles ecosystem which ensures delivery of high-quality, reliable, scalable, and secure connected services and solutions that meet and exceed customer expectations.

SUMMARY Maintains end-to-end responsibility for the development, delivery, maintenance, and quality of Subaru's Connected Vehicle (CV) systems, services, and consumer applications including the MySubaru platform. Oversees the delivery of services for Subaru customers in the North American market with potential to expand into additional markets. This critical and visible leadership position drives cross-functional collaboration with internal and external partners to design and deliver technology that supports consumers through various engagement methods, including web applications, mobile and wearable technology, and vehicle head units.

This role also leads Connected Vehicle governance across Agile practice, quality assurance (QA) and quality control (QC), operational stability and continuous validation of all connected systems and services. Leads a large team of direct reports, indirect reports and consultants across delivery, testing, operations and platform support this role provides comprehensive leadership across the Connected Vehicles ecosystem which ensures delivery of high-quality, reliable, scalable, and secure connected services and solutions that meet and exceed customer expectations.

MAJOR RESPONSIBILITIES

• Strategic Leadership & Vision
  • Connected Strategy Leadership
    - Partner with leadership and internal/external partners to define, evolve, and communicate connected vehicle roadmaps that advance enterprise strategy
  • Enterprise Relationship Building
    - Cultivate high-trust, cross-functional relationships across internal and external teams to accelerate delivery, strengthen alignment, and remove organizational barriers
  • Continuous Improvement Governance
    - Lead governance of continuous improvement across ideation, planning, estimation, development, execution, and operational transition to enhance delivery efficiency and product quality
• Development and Delivery Leadership
  • End to End Delivery Leadership
    - Lead development and delivery teams responsible for connected vehicle applications, systems, services, and quality ensuring a forward-looking global design vision
  • Release Leadership & Governance
    - Lead planning, communication, and risk management of software releases ensuring predictable, high-quality delivery
  • Agile Practice Governance & Standards
    - Own Agile governance, expectations, and reporting, ensuring teams follow consistent processes, maintain delivery predictability, and continuously improve
  • Advanced Troubleshooting Leadership
    - Guide teams through complex technical issue resolution using advanced diagnostic and troubleshooting techniques to restore stability and minimize customer impact
  • Systems Health & Risk Management
    - Monitor system health, manage risks, coordinate changes, ensure operational readiness
  • Knowledge Base Stewardship
    - Own the creation, organization, and continuous improvement of documentation and knowledge base repositories to ensure teams have accurate, accessible, and up-to-date information
• Team Leadership
  • Leadership of Development & Delivery Teams
    - Lead, mentor, and empower development and delivery teams, setting clear goals and aligning execution with organizational strategy
  • Talent Leadership & Performance Enablement
    - Build a high-performance culture through clear expectations, structured reviews, continuous feedback,…