Outcomes Manager Lourdes; BSN or LSW​/MSW

Virtua Health Care Coordinator

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community.

Location:

Lourdes Health System - 1600 Haddon Ave

Employment Type:

Employee

Employment Classification:
Regular

Time Type:
Full time

Work Shift:

1st Shift (United States of America)

Total Weekly

Hours:

40

Schedule:

8:30am-5pm

Weekend rotation is typically every 4-5 weeks

Holidays rotate

On Call rotation between Counties 5p-10p / maybe once per quarter

Summary:

Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost effective care. Acts as a resource and patient advocate to facilitate a safe transition across the continuum.

Position Responsibilities:

Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources. Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines. Engages the physician and builds seamless continuity of care and is the physicians single consistent resource. Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate.

Refers appropriate cases for Social Work intervention.

Documentation – Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.

Metrics
- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.

Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.

Compliance – understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.

Position Qualifications

Required:

Required Experience:

Minimum 3 years clinical nursing (RN) experience or Social Work

Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health in an inpatient outpatient or integrated behavioral health setting; understanding of Medicare, Medicaid, managed care and discharge planning. (3-5 years preferred)

Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

Required

Education:

RN or Masters prepared Social Worker

Training / Certification / Licensure: RN or LSW required; LCSW considered

Annual Salary: $79,719 - $123,934 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance;

tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.