Outcomes Manager Lourdes; BSN or LSW​/MSW

Schedule

• 8:30am-5pm
• Weekend rotation is typically every 4-5 weeks
• Holidays rotate
• On Call rotation between Counties 5p-10p / maybe once per quarter

Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost effective care. Acts as a resource and patient advocate to facilitate a safe transition across the continuum.

Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources. Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines. Engages the physician and builds seamless continuity of care and is the physicians single consistent resource. Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate.

Refers appropriate cases for Social Work intervention.

Documentation – Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.

Metrics
- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.

Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.

Compliance – understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.

• Minimum 3 years clinical nursing (RN) experience or Social Work
• Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting or behavioral health in an inpatient outpatient or integrated behavioral health setting; understanding of Medicare, Medicaid, managed care and discharge planning. (3-5 years preferred)
• Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

RN or Masters prepared Social Worker

RN or LSW required; LCSW considered

$79,719 - $123,934 Yearly

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance;

tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.