Field Executive - Jo Malone​/Kilian​/Frederic Malle - Cincinnati, OH

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including:
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

• Sales‑Related Responsibilities:
  Sales Support
• Review retail sales targets and performance of each door on a monthly basis with ASOM.
• Analyze performance of business vs. sales objectives, sales trends, and competition.
• Generate sales reports.
• Ensure brand image and visual merchandising are in line with brand standards and philosophy at retail counters.
• Coordinate and execute the setup of all promotions, in‑store programs and activities.
• Ensure BAs are aware of the marketing calendar, promotions, etc.
• Give direction and specific instructions to BAs on how to do their jobs to achieve their sales goals, including individual coaching based on strengths and weaknesses.
• Marketing Support
• Coordinate and execute Newness, promotions and in‑store programs setup in collaboration with ASOM and the Store Design Visual Merchandising team.
• Monitor product trends, performance, and identify potential sales opportunities for ASOM and the Marketing team.
• Ensure all go‑to‑market materials and promotional elements are available on time in store to support launches.
• Provide promotions reports to sales & marketing teams post‑campaign implementation, as well as competitive intelligence on competitors’ programmes.
• Supervision and Team Management of Beauty Advisors
• Assist ASOM in recruiting, onboarding, and managing BA headcount and productivity to ensure sufficient staffing coverage for the counters.
• Ensure BAs uphold the grooming standards of the brand they represent.
• Education
• Train and develop Beauty Advisors through Counter Coaching.
• Connect with BAs using Virtual Learning Tools and in‑store meetings to train and coach on general selling skills (e.g., how to service customers, upsell/cross‑sell, and improve productivity).
• Coach BAs on brand stories, hero products, and other brand‑specifics for ELC brands close by on the sales floor.
• Utilize e‑learning platforms, including brand‑agnostic content, to coach BAs towards improving customer experience and sales productivity.
• Conduct Beauty Advisors/Generic Staff Training in smaller doors.
• Collaborate with the Education team to develop all training and coaching materials based on needed touchpoints;
  Sales & Education Executives focus on brand‑agnostic topics and reinforce branded concepts introduced by the Education Team.
• Coach and motivate BAs based on individual talents and skills to drive sales objectives and brand equity, including orientation/basic new‑hire training.
• Conduct initial onboarding for new Beauty Advisors in lower-tier doors to ensure they are well versed in their brands and the travel‑retail working environment.
• General – Spend a minimum 70 percent of time in‑store, working and coaching BAs.

• B.A. degree with a minimum of 3 years of relevant experience, preferably in the travel retail industry.
• Well groomed.
• Good organization and communication skills.
• Good presentation skills, comfortable with virtual tools such as Zoom and Skype as well as in‑person presentations.
• Display empathy, agility, and a can‑do attitude.
• Proficient in MS Office and Excel.
• Comfortable and enthusiastic about learning new technology platforms.
• Willingness to travel.
• Proven sales track record.

The anticipated base salary range for this position is $71,040.00 to $. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus…