Director, Physical Security Operations. Camden LilyLifestyle

Director, Physical Security Operations

Base Salary Range: $124,800 - $198,900 per year. Eligible for annual incentive pay and continued salary growth. Compensation determined based on market, geography, skills, education, and experience. Pay equity commitment.

Benefits include 401(k) with defined contribution plan, Employee Stock Purchase Plan, medical, prescription, dental, vision coverage, disability, paid time off, life insurance, voluntary benefits, health and wellness programs, and learning opportunities.

• Develop and implement an enterprise-wide physical security strategy ensuring safety for visitors, employees, customers, and assets.
• Facilitate executive protection services for the CEO and Executive Leadership Team, including advance planning, secure transportation, and onsite support.
• Collaborate with external partners for threat and risk assessments and implement protective measures.
• Establish policies, standards, and procedures for physical security across all facilities and field operations.
• Conduct regular security audits and vulnerability assessments to identify and mitigate risks.
• Partner with Operational Excellence to manage crisis response, disaster recovery, evacuation, workplace violence, and other emergency events.
• Integrate security considerations into business continuity and risk management plans.
• Oversee installation, maintenance, and operation of security systems, alarms, surveillance equipment, and other measures.
• Manage day‑to‑day security operations, including onsite/field security teams and contracted personnel.
• Oversee the Security Operations Center (SOC) to ensure effective monitoring, incident response, and escalation protocols.
• Manage and allocate CAPEX and OPEX budgets related to physical security and security technology programs.
• Direct deployment, maintenance, and lifecycle management of security technology (access control, surveillance, intrusion detection, etc.).
• Oversee threat assessments and vulnerability analyses for critical infrastructure.
• Lead investigations of security incidents and coordinate with law enforcement and regulatory agencies.
• Ensure compliance with local, state, and federal security regulations and standards.
• Maintain relationships with federal, state, and local law enforcement and emergency management agencies.
• Stay updated on emerging security trends, technologies, and methodologies to continuously improve security posture.
• Build and lead a high‑performing security team, fostering a culture of accountability and continuous improvement.
• Create training and awareness programs for employees on physical security protocols.

• Enterprise knowledge of physical security standards, practices, and regulatory requirements (ASIS, AWWA, NFPA, EPA).
• Knowledge of industry recognized threat, risk, and vulnerability assessment methodologies (e.g., AWWA J 100, RAMCAP).
• Strong knowledge of security management principles and best practices.
• Knowledge of physical security systems and security engineering concepts.
• Knowledge of security program governance, budgeting, and business planning processes.
• Strong quantitative skills.
• Effective people management skills.
• Excellent written and verbal communication skills.
• Effective interpersonal skills.
• Excellent project and change management skills.
• Leadership presence.
• Ability to plan, manage, and forecast CAPEX and OPEX budgets.

• Bachelor’s degree in Security Management, Criminal Justice, or related field (or relevant work experience).
• 15+ years of physical security experience with a bachelor’s degree (or 20+ years without).
• 5+ years of experience directly leading physical security teams and programs across multiple locations.
• Proven experience designing, implementing, and leading an enterprise-wide physical security program.
• Experience overseeing Executive Protection programs.
• Experience leading crisis response, emergency management, and business continuity coordination.

Up to 35% travel as required.

• Valid Driver's License.
• Preferred certifications: ACFE, CFE, ASIS; CPP, PCI, PSP or similar.
• Incident Command System (ICS) Level 100‑400.

• Champions safety.
• Customer obsessed.
• Cultivates innovation.
• Nimble learning.
• Drives results.
• Collaborates.

American Water is firmly committed to Equal Employment Opportunity and prohibits employment discrimination for employees and applicants based on age, race, color, pregnancy, gender identity, sexual orientation, national origin, religion, marital status, citizenship, disability, protected veteran status, or any other status protected by federal, state, and local laws.