Director, Physical Security Operations

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Job Title:

Director, Physical Security Operations

Posting

Start Date:

5/14/26

Job Description:

$124,800 - $198,900

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

The Director, Physical Security Operations will lead the development and execution of a comprehensive enterprise-wide physical security program. This role is both strategic and operational, responsible for the management and delivery of CAPEX and OPEX budgets for physical security and safeguarding critical infrastructure, employees, and assets through robust security measures. The position oversees the Executive Protection Program, onsite and field security, security technology systems, and the Security Operations Center (SOC), ensuring alignment with company goals, regulatory requirements, and industry best practices.

• Develop and implement an enterprise-wide physical security strategy to ensure the safety of all visitors, employees, customers, and assets at the company's facilities.
• Facilitates executive protection services for the CEO and all Executive Leadership Team (ELT) members, including advance planning, secure transportation, and on-site protective support during business activities, travel, and company-sponsored events.
• Collaborate with external partners to conduct threat and risk assessments and implement appropriate protective measures to ensure the personal safety of executive leadership, adjusting security strategies based on evolving conditions and risk levels.
• Establish policies, standards, and procedures for physical security across all facilities and field operations.
• Conduct regular security audits and vulnerability assessments to identify and mitigate potential security risks.
• In partnership with the Operational Excellence team, establish and manage operational plans for crisis response, disaster recovery, evacuation, workplace violence, and other emergency events.
• Partner with leadership to integrate…