Customer Service​/Service Technician

Job Description

We are looking for an experienced, energetic, self‑motivated Mechanical / Electrical Service Technician to perform duties required for the start‑up and service of wastewater treatment equipment. This individual will work in an administrative and hands‑on mechanical / Electrical position. The position requires verbal communication skills with both clients and colleagues. Strong communication and English skills (reading, writing and speaking) is a must.

Expertise in MS Office applications is required. The candidate must have at least a high school diploma; a vocational/trade school diploma or certificate is a plus. Field experience in electrical and mechanical skills is required, preferably in the wastewater treatment industry. PLC experience is a must.

• Installation supervision, installation, and service of INVENT Products
• Ensure that the products are installed and used properly
• Complete daily reports and forward them to the Customer Service Manager
• Examine equipment on site and ensure compliance with specifications
• Electrical knowledge required
• PLC experience required
• HMI experience is a plus
• Promptly communicate potential risks to Project Managers
• Acquire a detailed knowledge of INVENT product
• Conduct customer training on‑site
• Comply with all required safety regulations

• High School Diploma; vocational/trade school diploma or certificate is a plus
• Experience with PLCs required
• Experience in fault finding in electrical installations
• 3‑phase electric motor testing skills preferred
• Basic experience in mechanical assembly and/or repair of mechanical equipment required
• Strong analytical skills and ability to make quick decisions
• Strong interpersonal skills with team and customers
• Strong English skills (reading, writing and speaking) for customer training and reporting
• Comprehension of drawings, product manuals and project specifications
• Detail oriented with a focus on quality work
• Ability to communicate with the team and be a team player
• Ability to follow required safety procedures and regulations
• Strong IT and MS Office software knowledge

Full‑time

$25.00 – $28.00 per hour

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

2 to 5 years of experience

• Monday to Friday
• No nights
• Overtime may be required

Construction site experience required

90‑100% required; work location: on the road

• Programmable logic controllers: 1 year preferred
• Mechanical knowledge: 1 year preferred