Case Manager

Job Details

Full Time Case Manager

Residential Program for adolescents

1000 Atlantic Avenue, Camden NJ

Monday-Friday

$55,000-$58,000 PLUS Full Benefits

• 401(k)
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Tuition reimbursement
• Employee discounts on gym memberships, cell phone packages, hotels, rental cars, computers, amusement parks, theater tickets, and more!

• MUST have a Bachelor’s Degree in related field with 3 or more years of relevant experience, or an unlicensed master’s level practitioner, with 1 year of relevant experience.
• MUST have a valid driver's license.
• MUST have a year of experience providing direct care to youth in a behavioral health agency or institutional setting.
• The physical capability to restrain patients in emergencies.

This position provides case management services to youth and their families through care coordination and advocacy.

Reports To:

Program Director

• 18 years of age
• Bachelor’s Degree in related field with 3 or more years of relevant experience, or an unlicensed master’s level practitioner, with 1 year of relevant experience.

• Possess and maintain a valid driver’s license.
• Ability to pass a Criminal Record History Clearance and a Child Abuse History Clearance.
• Ability to physically participate in the use of therapeutic holds and to be certified biannually to demonstrate competence.
• Excellent interpersonal skills with people from differing backgrounds and cultures.
• Project a professional image through in person and telephone interaction. Ability to communicate effectively and persuasively orally, in writing and on both an interpersonal and group level.
• Able to assist clients with basic problem-solving strategies to clients on the phone or in person.
• Ability to participate in trauma informed care and intervene appropriately to de-escalate and prevent crisis situations when necessary.
• Experience in handling a wide range of administrative and executive support related tasks. Able to handle details of a highly confidential and critical nature and function efficiently and effectively in a fast-paced professional environment while providing a strong attention to detail.
• Able to work independently, proactively, and resourcefully with little or no supervision. Ability to independently manage multiple tasks and projects with competing priorities and deadlines.

• Has knowledge and understanding of CFG’s mission and values.
• Follow and abide by all established program and agency protocols, policies and procedures.
• Ability to maintain confidentiality and appropriate boundaries with staff and youth.
• Attend and participate in all staff meetings, team meetings and processes for communication concerning youth and the program.
• Attend and participate in all required trainings, both upon hire and annually.
• Achieve and maintain First Aid and CPR certification.
• Maintain a collaborative relationship with the team and other internal and external stakeholders. Provide help to other team members as needed.
• Participate in creating an overall positive community atmosphere with other staff and youth.
• Ability to communicate effectively and persuasively orally, in writing and on both an interpersonal and group level.
• Provide the team with thorough, timely, legible, accurate, objective information through documentation.
• Contribute to ensuring the facility is safe, clean and secure for all youth and staff.
• Participate in quality improvement activities.
• Demonstrate a willingness and ability to accept direction and supervision.
• Dress professionally and appropriately as outlined in the Dress Code Policy.
• Notify the State Central Registry (1-877-NJ ABUSE) whenever there is reasonable cause to believe that a youth has been or is being abused or neglected by staff members, youth, or any other person as required by the New Jersey Child Abuse and Neglect Law.
• Demonstrate a commitment to CFG’s initiative to eliminate restraint and seclusion.
• Possess the personal characteristics and experience to collaborate with and provide appropriate care to youth, gain their respect, guide their development, and participate in their overall treatment…