Residential Advocate - Camden

Residential Advocate - Camden County (5444)

Sign-On Bonus

Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $250 sign-on bonus.

Location: Camden County, NJ

Job Type/Status: Part Time

Salary Range: $20.00 per hour

The Residential Advocate supports survivors of domestic violence in a shelter setting by providing trauma-informed, client-centered advocacy, crisis intervention, safety planning, and daily support. This role maintains a safe, supportive, and structured environment while empowering residents to work toward stability and healing.

Client Support & Advocacy

• Welcome new residents, complete intake assessments, and review shelter rules and safety procedures.
• Provide emotional support, active listening, and crisis counseling in a non-judgmental manner.
• Assist residents with safety planning, goal setting, and referrals to community resources.
• Advocate with housing providers, legal services, public benefits offices, and medical professionals as needed.

Shelter Operations

• Monitor and ensure the physical and emotional safety of residents at all times.
• Maintain cleanliness and order in common areas and support residents in maintaining their living space.
• Assist with coordinating daily living needs (meals, supplies, transportation, curfew adherence, etc.).
• Address and document resident concerns, incidents, or conflicts per agency protocols.

Documentation & Communication

• Accurately document services provided and resident interactions in a timely manner.
• Communicate effectively with other staff during shift changes and in team meetings.
• Uphold strict confidentiality and compliance with organizational policies and funder requirements.

Other Duties

• Participate in staff training, supervision, and case reviews.
• Support house meetings and resident workshops.
• Assist with facility-related tasks such as donation organization, supply inventory, and safety checks.

Required

• High school diploma or GED required;
  Associate's or Bachelor's degree in Human Services or related field preferred.
• 1-2 years of experience in social services, shelter work, or advocacy roles.
• Understanding of domestic violence dynamics, trauma-informed care, and cultural competency.
• Ability to manage crises and set appropriate boundaries in a residential environment.
• Strong interpersonal, communication, and de‑scalation skills.

Preferred

• Bilingual or multilingual (Spanish, Haitian Creole, etc.).
• Familiarity with local community resources.
• Experience working with diverse populations including LGBTQ+, immigrants, or people with disabilities.

• Shelter environment that may require working evenings, weekends, holidays, and/or overnight shifts.
• Ability to respond to emotional situations with empathy and calmness.
• Physical ability to walk through the facility, climb stairs, and occasionally lift up to 25 lbs.

• Sick pay and personal time off
• Flexible Spending Accounts
• Health & Wellness Activities
• Ongoing Training & Professional Development Opportunities
• Opportunity for advancement

Disclaimer All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.