Car Wash Site Attendant

Your Role

You are responsible for the appearance, cleanliness, and customer-facing presentation of your assigned car wash sites. When a customer pulls onto our lot, what they see and experience starts with your work. A clean site, working vacuums, picked-up trash, and a presentable lot — that is what tells the customer we care.

Your role also includes being a set of eyes on every site you visit. You look for visual problems with equipment, signage, and the property — anything broken, leaking, damaged, or out of place.

This is an important role with a clear growth path. Site Attendants who demonstrate ownership, attitude, and a willingness to learn can move into the Car Wash Technician Apprentice role when a position opens.

• Site Cleaning and Grounds Keeping
  • Keep the property clean and presentable at all times. The standard is that a customer should never have a reason to comment on the site being dirty.
  • Pick up trash across the entire lot — parking, vacuum islands, entrances, around the bays. Empty trash cans before they overflow.
  • Hang up vacuum hoses, replace torn or damaged hoses, keep vacuum islands clean and presentable.
  • Pressure wash bays, clean bay walls, clear mud and debris from drains, keep bay floors clean.
  • Wipe down payment kiosks, change machines, vending equipment, and signage. No cobwebs, no dust, no grime.
  • Remove stickers, graffiti, and vandalism as soon as you spot them.
  • Keep the parking lot blown off, free of trash and debris.
  • Maintain the landscaping (if any) — pull weeds, trim overgrowth, keep the area looking maintained.
  • Keep the dumpster area contained and clean.
• Visual Equipment Checks and Reporting
  • You are eyes on every site you visit. As you clean, you watch for problems — anything broken, leaking, damaged, malfunctioning, or out of place.
  • If you spot a problem, document it.
• Travel and Multi-Site Coverage
  • Visit your assigned sites on a regular schedule. Frequency depends on each site's needs — some daily, some weekly.
  • A reliable personal vehicle is required if covering multiple sites. Vehicle allowance or mileage reimbursement provided as applicable to the position.
  • Plan your routes efficiently. Don't waste travel days.
• Character and Values
  • Extreme ownership. You own your outcomes. If a site isn't clean, that's on you. No excuses, no blame.
  • Attitude of gratitude. You show up with energy. You're positive. You're glad to be here.
  • Servant heart. You treat every person — customer, teammate, manager — the way you'd want to be treated. No task is beneath you.
  • Figure it out. When you don't know how to handle something, you call someone, you ask, you don't sit on your hands.
  • Always do the right thing. Integrity. When nobody's watching, you still do it right. Follow safe work practices.
  • Keep growing. You invest in your own development. Watch training videos, ask questions, learn how the equipment works. Growth comes from curiosity.
• HR Compliance
  • Clock in and out accurately. Take your required breaks and meal periods.
  • Be where you're supposed to be, when you're supposed to be there.
  • Follow all company policies as outlined in the Team Member Handbook and the Valvoline Code of Conduct.
• Self-Development and Growth Path
  • This role is a stepping stone. Site Attendants who consistently meet the standard, demonstrate ownership, and show willingness to learn can advance to Car Wash Technician Apprentice when a position opens.
  • Ask the technician questions when you have downtime. Watch how they work. Learn about the equipment you clean every day.
  • Invest in your own learning — watch training videos, read manuals, ask for shadow time.
  • Share what you're learning with your manager. Initiative is noticed.
• Time Management
  • Plan your day. Know which sites you're hitting, what each site needs, and how long it should take.
  • Don't rush — the standard matters. But don't waste time either.
  • Batch supplies and tools so you're not making extra trips.
• Customer Interaction
  • When you encounter customers on site, be professional, friendly, and helpful. You represent the company.
  • If a customer has a complaint or question, handle it with kindness or direct them to the right person.
  • Your presence on site is part of the customer…